Forum Posts

Welcome to the Admin discussion board!

Hello everyone, Welcome! If you are business admin or IT owner (or equivalent) and you are starting out with your research on managing devices/apps for your organization; or perhaps you are currently going through set-up and have questions this is th...

Screenshot 2023-06-04 at 19.40.20.png
Lizzie by Google Community Manager
  • 1162 Views
  • 0 replies
  • 0 kudos

Resolved! QR Code APK requirements?

Hello, I am utilizing the QR provisioning method to install an APK that utilizes the DeviceAdminReceive subclass. I was able to get it working on Android 10 tablets, but now I am running into the "Can't set up device \n Contact your IT admin for help...

manny by Level 1.5: Cupcake
  • 3302 Views
  • 7 replies
  • 4 kudos

Google Advertising- ID ( AD-ID)

Hi i´m looking for an option to disable/clear the Advertising-ID (AD-ID) on a fully managed Device, i found the KBhttps://support.google.com/googleplay/android-developer/answer/6048248?hl=enIs there any option to remove or clear the AD-ID from EMM/MD...

BSchulz by Level 1.5: Cupcake
  • 422 Views
  • 3 replies
  • 2 kudos

Intune and Google play

I work in a large organization where many systems and configurations were established before I took over my current role. Currently, I am working on integrating Microsoft Intune as our Mobile Management Solution (MMS) for 300+ Android devices. These ...

ruba by Level 1.5: Cupcake
  • 65 Views
  • 1 replies
  • 0 kudos

Deleted organisation ID from Google account.

Hi,We are experiencing an issue. We have delete our organisation from a user account linked to Sophos Central MDM. This organisation is still bound to multiple end user devices which cannot access the Google Play Store and we cannot enroll any new de...

MattMc by Level 1.5: Cupcake
  • 121 Views
  • 1 replies
  • 0 kudos

Google Deleted Account that Links Managed Play Store

Hello all, We're facing an issue with our Intune/Managed Google Play connector. Google has deleted the account set up specifically to connect to our Managed Google Play instance in Intune. This has been an active link, with the last new device regist...

Krystina by Level 1.5: Cupcake
  • 22762 Views
  • 48 replies
  • 37 kudos

[Guide] First aid for bug reports

Hi!   Mobile devices are quite complex and fast- changing. Errors sometimes sneak in and as a UEM administrator you often have to find a solution.If in doubt, the UEM manufacturer is the first point of contact, but if it is an app or OEM-specific err...

Screenshot_20250109-153520.png bugreport-dumpstate.png bugreport-dump-user-1.png bugreport-dump-user-2.png
Alex_Muc by Level 2.2: Froyo
  • 1552 Views
  • 3 replies
  • 8 kudos