Forum Posts

Welcome to the Admin discussion board!

Hello everyone, Welcome! If you are business admin or IT owner (or equivalent) and you are starting out with your research on managing devices/apps for your organization; or perhaps you are currently going through set-up and have questions this is th...

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Lizzie by Google Community Manager
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SMS in Work Profile Error

I have COPE setup with Intune and getting an error when opening the native Samsung messages app (work profile).  The app does not open and only encounters the following error: messages can only be used by the owner of the device. This Google article ...

TRVTV by Level 1.5: Cupcake
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Managed Google Play reset

Hi All, We are an organization of around 500 employees. We are now moving to zero touch enrollment for our devices. We now have a gmail id connected with our Intune managed google play store. We have created a new business id for zero touch portal an...

ITGroup by Level 1.5: Cupcake
  • 7 replies
  • 2 kudos

Mass Hard Reset

Our devices are getting mass hard reset, Certain spikes are happening when we see in google cloud console metrics we found Devices.delete method got triggered 5k times. And this is happening frequently not sure how to stop this below is the reference...

Google Deleted Account that Links Managed Play Store

Hello all, We're facing an issue with our Intune/Managed Google Play connector. Google has deleted the account set up specifically to connect to our Managed Google Play instance in Intune. This has been an active link, with the last new device regist...

Krystina by Level 1.5: Cupcake
  • 10 replies
  • 6 kudos

Auto factory-reset AMAPI issue

We are facing auto hard reset issue on multiple Android manufacturer like oneplus xiomi samsung redmi oppo vivo. We are android gold partner and managing more than 7lakh plus devices via zero touch enrollment and tried contacting enterprise support b...

Distributing Paid Apps

Hey everyone,Google removed the option to distribute paid apps some time ago.We loved that feature to roll out paid apps like ZoiPer Pro and many more.Are there any plans to get this awesome feature back? I already asked about it at the Android Enter...


Reseller can't create accounts

I'm unable to create accounts in the ZeroTouch portal 'unexpected error' this is all of our users.  It's the British Telecom reseller account that we use. Kind regards Kathryn Liddle

KLiddle by Level 1.6: Donut
  • 5 replies
  • 4 kudos