Forum Posts

Welcome to the Admin discussion board!

Hello everyone, Welcome! If you are business admin or IT owner (or equivalent) and you are starting out with your research on managing devices/apps for your organization; or perhaps you are currently going through set-up and have questions this is th...

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Lizzie by Google Community Manager
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Resolved! Zero touch multiple resellers

Is it possible to link multiple resellers to Zero Touch portal? We have users based in the UK, Australia, India and the devices are supplied by different rseller in each country. Can we link them all to the Zero touch so all devices can be managed th...

DK311 by Level 1.6: Donut
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SMS in Work Profile Error

I have COPE setup with Intune and getting an error when opening the native Samsung messages app (work profile).  The app does not open and only encounters the following error: messages can only be used by the owner of the device. This Google article ...

TRVTV by Level 1.5: Cupcake
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  • 1 kudos

Resolved! Managed Google Play reset

Hi All, We are an organization of around 500 employees. We are now moving to zero touch enrollment for our devices. We now have a gmail id connected with our Intune managed google play store. We have created a new business id for zero touch portal an...

ITGroup by Level 1.5: Cupcake
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  • 5 kudos

Mass Hard Reset

Our devices are getting mass hard reset, Certain spikes are happening when we see in google cloud console metrics we found Devices.delete method got triggered 5k times. And this is happening frequently not sure how to stop this below is the reference...

Reseller can't create accounts

I'm unable to create accounts in the ZeroTouch portal 'unexpected error' this is all of our users.  It's the British Telecom reseller account that we use. Kind regards Kathryn Liddle

KLiddle by Level 1.6: Donut
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  • 4 kudos

What apps can be kept after enrollment?

Hi everyone We are using Android Enterprise, and we find out that after enrollment, no matter by scanning the QR code or using ZT, some apps will be removed, even we configured to keep the apps by using this ""

Edward by Level 1.5: Cupcake
  • 5 replies
  • 2 kudos