How are you approaching AI tools for your end users?
Hi everyone, AI tools are quickly becoming part of everyday workflows — and with Gemini now integrated into ChromeOS, many IT teams are having to make decisions sooner rather than later. For some organisations, enabling AI features is about boosting productivity and helping users work smarter. For others, questions around data governance, security, user readiness, and change management mean a more cautious approach makes sense. Google has been framing this shift around the idea of the browser becoming an intelligent, secure control point for work — where AI assistance lives closer to the user, but within managed boundaries. On ChromeOS, that shows up through Gemini being embedded into the OS experience, helping with things like summarising content, drafting text, or getting contextual assistance, without stepping outside enterprise controls. I’m curious how people are thinking about this in practice: What’s your current stance on Gemini or AI tools for end users — enabled by default, restricted, piloting, or more of a wait-and-see approach? What factors matter most in that decision for you — security, compliance, user behaviour, demonstrated value, or something else? How are you thinking about balancing innovation with control as AI becomes more embedded into ChromeOS and the browser? There’s no right or wrong answer here — it’d just be great to hear how different teams are approaching this as the landscape continues to evolve.Shape community content with us!
Hey all, 👋 We're gearing up to create some amazing content and discussions in our community, and we want you to be at the centre of it all. This community is for you, and your opinion matters. We want to make sure we're talking about the topics that are most helpful and interesting to you. 💡 Help us shape the future of our community by taking this super quick poll. It'll only take a minute! ⏱️ Tell Us What You Want to Learn About! Thanks for helping us make the ChromeOS Customer Community better 🙏New user guide: Organisational unit structure
Hey ChromeOS Customer Community, Hope you're all having a great week. Just a heads-up that a new article has been published in the User Guide section of the community! It's all about ChromeOS Organizational Unit Structures. The article provides a detailed guide on how to effectively use OUs to manage users and devices, covering key concepts like policy inheritance. It also offers best practices for creating a simple, logical OU structure, such as organizing by department or location. The guide even includes tips on when to separate user and device OUs and how to use Google Groups for more flexible policy application. You can check out the full article here: Organizational Unit Structures All comments and feedback are welcome. What other topics would you like to see covered?
