Recent discussions
New to the community? Introduce yourself here...
Hello everyone, My name is Lizzie and I am the Community Manager here in the Android Enterprise Customer Community. You are probably all use to having the roundtable introductions in meetings and sharing a fun fact about yourself. If you are like me, you then spend the next 30 seconds trawling through your brain to find an interesting fact to share with a group of people...the good news is you are not on the spot here! 😀 This aside, it's really nice in a community to get know others and so it would be fantastic to hear from you! I'll kick us off: I've been working in community for over 10 year across a few different industries. I'm a big fan of music and I play a couple of instruments: so my 'office' playlist is quite an array of tunes I live on an island (it's quite a big one): so when I go to the Google office, I actually have to take a ferry, which sounds quite exotic! Please share a few facts about yourself, (here are a couple of ideas): What type of industry do you work in? Which country you are based in? Hobbies or interests? Favourite / couldn't live with out piece of tech? Looking forward to speaking with you. Thanks, LizzieWhat Was Your First Mobile Phone? 📞
Ring Ring 📞…. It's time for a trip down memory lane. 🚀 Let's share some nostalgia and chat about our first mobile phones! 📞👶 I’ll start, my first mobile phone was the Nokia 3210. It was passed down from my Mum who upgraded to a Sony Ericsson. Good times! How about you? Did you have a customized ringtone? What was your go to feature?. Let us know in the comments.Wishing you a fantastic 2025!
Hello everyone, I hope you've all had a restful and enjoyable holiday break. As we step into a new year, I wanted to wish you a very great 2025, both professionally and personally. I also want to thank those of you who contributed to the community in 2024. It was our first full year as the customer community (which feels very strange saying, as it feels so much longer). We've had some fantastic conversations, shared lots of great insights and helped many peers troubleshoot their questions. The feedback shared in 2024 has already made a difference and had an impact, which has been amazing to see. Plus, we've also got to know quite a few new faces here in the community. 🌟 A massive thank you to all of you. I also wanted to do some special shoutouts to: Moombas, jasonbayton, Alex_Muc, BenMcc, jeremy, jarmo_akkanen, mattdermody, Timmy, Michel, matsm, Rakib. weberda, Yann_ROLAND, vincent, ian Looking forward to lots of exciting things coming, enjoy your year and I look forward to speaking with you more. If you have anything you are focusing on in 2025 or looking forward to, please do share. Lizzie (and the whole AE community team)Celebrating 1 year of the Customer Community
Hello everyone, It's hard to believe it's been a year since we launched this amazing community! In that short time, you've all come together to share knowledge, solve problems, and help each other navigate the world of using Android for work. Here are a few personal highlights: Our community has grown to over 3500 registered members and you’ve marked over 140 topics as having an accepted solution! 🎉 Introduced a new service announcement board, to help you better monitor potentially business critical issues - a huge thank you to all of you who have reported and tested fixes. Your feedback is making an impact, one great example of this is based on your experiences in the community this best practices article was created to help other customers in future. So keep it coming! You’ve shared some fantastic tips and experiences on a range of topics; such as what to consider when choosing your EMM and not forgetting two community created guides (here & here). We also got to know each other a bit more - who knew our community is made up of fans of hiking, cycling, snowboarding, cruises, gaming, music, diving, board games and music! We've also reminisced over what our first mobile phone was. I’d like to say a special thank you to our Community Product Experts and most active contributors this year who have supported so many people here in the community, sharing their advice, tips, knowledge and insight - Moombas, jasonbayton, jeremy and Alex_Muc, mattdermody, jarmo_akkanen, Timmy 👏 We're so grateful everyone for your contributions and for making the community what it is. We hope you have enjoyed being part of the community this year and look forward to building the community further together in this year ahead. We want to make this an amazing resource for everyone using Android for work and we can't do it without you. To celebrate, we’d love to hear from you, we’ve put together this light hearted community bingo card (thanks Rose for your creative skills here 😀). Tick off the actions you’ve completed and let us know how you scored below. In the middle, you’ll see a square to share your feedback and ideas, what you’ve liked about the community this year, what you would like to see more of, in the replies below. A massive thank you again from all of the AE Customer Community Team. 🔗 Register in the community 🔗 Introduce yourself 🔗 Accept a solution
Disabling MAC Address Randomization for Non-Samsung Devices.
Hi all, I am looking for a way to disable MAC Address randomization on some fully managed Honeywell CK65 devices that are running Android 9,10, or 11. These are fully managed and we use VMware WS1 as our EMM. I can't find any documentation for this outside of some Samsung specific documentation that involved the use of KSP. Appreciate any suggestions.What do you wish you knew when beginning your Android Enterprise journey?
Hello everyone, I recently marked my 3-year anniversary with Android Enterprise! 🥳 I was reminiscing about the incredible updates, events, and experiences that have made this journey truly memorable. I then wondered what advice I'd offer the earlier version of myself stepping into this world. For me, it boils down to emphasizing the value that Android Enterprise brings to customers, and stressing the importance of how our customers value a healthy separation between work and personal life. Now, it's your turn. Your insights and thoughts might just be the guide that our community needs. Share your wisdom below! Thanks! Reece[Community Team Update] Welcoming Reece to the team...
Hello everyone, I hope you are having a great start to your week. I have some exciting community team news to update you on - I’m pleased to introduce Reece, who will be joining our small, but mighty team here in the Customer Community! ReeceK might be new to you, but he's certainly not new to our community, as he was a driving force behind our previous Help Community, so it's great to see him back. Please say hello, if you can, by replying below or when you see him around in the community. 👏 Thanks everyone, LizzieWhat do you like about your work environment(s)?
Hello everyone, I hope you have had a good week. Whether you work in a company office/environment or work from your living room table, perhaps a mix of the two-the space around us is important. A environment that you enjoy being in can greatly impact the amount of time you want to be there for and how you work. Inspired by a conversation with a fellow community member earlier in the week Alex_Muc, I thought I'd start a discussion for us all to share a little more about our work areas. Perhaps your office building has colourful walls or artwork displays, or on your home desk you have a very nice pot plant! I'll kick us off, I spend a few days in the office during the week and a few days on my living room table! I find I work differently in both. I enjoy my living room table as I have a room that has lots of light flooding in, but I do have to tidy up the table at the end of the day. My office desk, I have a couple of folks to keep me company... ...and if you have ever been to the London Google office you will have seen we are a bit of a fan of pixel art-sticky note style! 😀 It would be great to hear from you, what do you like about your work environment(s)? It would be great to hear from you, thanks so much, LizzieDo you carry more than one device with you? and why?
Here's a fun fact about me: during my time at a previous job, I used to carry three phones in my pocket. One for work, one for personal, and the third was my shiny gadget that I used to showcase to clients across the UK. Back then, the whole idea of consolidating everything onto a single phone hadn't even crossed my mind. Today, depending on your company requirements there are plenty of options that allow for your personal and work applications to be on one device. So my question is, do you carry more than one device? If so, why? Leave a comment below. Thanks, Reece
Touch screen problems, some time...
Hello, i have some problems with my device: the model - hotwav ultra tab 6 Android 13 I dont know how to fix, could you help me to solve it? Operation system process some time while i use touch screen is frozen, to unfrozen i must lock and relock by button. I have done to fix problem - reset to default os system, clear and delete all app to stack, but the problem is not solved
