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johnerik_vat's avatar
johnerik_vat
Level 1.5: Cupcake
2 months ago
Solved

Chrome OS Flex AUE in Google Admin

Hey.

The admin console has a fantastic feature where you can see the AUE of your devices pr year.  It makes it easier to plan budget for replacing devices going out of support and planning execution.

https://admin.google.com/ac/chrome/devices/?sf=2&so=2&tab=dashboard

 

However - you can only see Chrome OS devices since the "Automatic updates until" field in Google Admin is not populated as in the example below. 

Obviously this information is available somewhere to be displayed, but it is currently not.

I would really like to avoid exporting inventory to a spreadsheet, use the certified model list (https://support.google.com/chromeosflex/answer/11513094?hl=en)  to populate the empty field in the spreadsheet and keep track of it there.

How do others plan inventory replacements? Has anyone else tried to reach out to the Chrome OS team pointing out this flaw?

admin console
chromeos flex
device management
Devices
enterprise
  • Lynda's avatar
    Lynda
    2 months ago

    Hi johnerik_vat​ Thank you for your question.

     

    You're right, displaying the Auto Update Expiration (AUE) date for ChromeOS Flex devices directly in the Google Admin Console is unfortunately not something we support today.

     

    This is definitely a challenging one for the team, as Flex devices can have a huge range of possible name variations—it's much more complex than a simple lookup against a small list of certified models.

     

    In the meantime, we're curious to hear from others in the community: How are you currently approaching and managing AUE for your ChromeOS Flex fleet? Please chime in below with your methods and tools! 👇

1 Reply

  • Lynda's avatar
    Lynda
    Google Community Manager
    2 months ago

    Hi johnerik_vat​ Thank you for your question.

     

    You're right, displaying the Auto Update Expiration (AUE) date for ChromeOS Flex devices directly in the Google Admin Console is unfortunately not something we support today.

     

    This is definitely a challenging one for the team, as Flex devices can have a huge range of possible name variations—it's much more complex than a simple lookup against a small list of certified models.

     

    In the meantime, we're curious to hear from others in the community: How are you currently approaching and managing AUE for your ChromeOS Flex fleet? Please chime in below with your methods and tools! 👇