Default configuration not apply

Hello,

We're having trouble assigning the default configuration when resellers add phones to our Zero-Touch account.

 

We've successfully linked Intune to the Zero-Touch account.

In Intune, there is a fully managed profile.

I used this token to create a profile that works, no problem.

 

However, when resellers add new devices, they don't retrieve our default configuration, which is called PROD_INTUNE_FullyManaged, but retrieve a default profile that we haven't configured.

 

It's quite annoying to have to systematically reassign the correct default profile.

 

Thank you for your help on this issue.

 

*Post updated 27 May, 2025 - translated from French to English