Forum Discussion

motajeff's avatar
motajeff
Level 1.5: Cupcake
6 months ago

HELP! Enrollment Stuck on Choose Device Category

I need help. When enrolling a device on Intune, we are getting stuck on the Choose Device category page where it does not allow us to press the OK button.  We have two vendors supplying us phones and...
Devices
EMM
Enrolment
GeorgeyBESA's avatar
GeorgeyBESA
Level 1.5: Cupcake
5 months ago

We're getting the same issue using Intune with Google Zero Touch - specifically with Pixel 9s - brand new out of the box. Unable to press OK when choosing device category. 

Lizzie's avatar
Lizzie
Google Community Manager
5 months ago

Thanks for sharing GeorgeyBESA (and nice to meet you). Are you able to share a model number with me please? 

  • GeorgeyBESA's avatar
    GeorgeyBESA
    Level 1.5: Cupcake
    5 months ago

    Hi Lizzie, thanks for looking into this. We're using Google Pixel 9s.  Our vendor is BT so you would imagine this might be affecting a wide range of users.