Forum Discussion
timstr
2 years agoLevel 1.6: Donut
Managed Google Play account issue
A customer reached out to us, after they received an e-mail from Google regarding the account which was used for creating the managed Google Play Store binding/token in Intune. Google informed the...
jasonbayton
2 years agoLevel 4.0: Ice Cream Sandwich
This is a tricky one and Google is not easy to engage with for resolving it because it goes through consumer recovery.
Do you have access to AE partner portal? If so, you can submit a ticket there and at minimum Google can assign another account to the bind (as long as it isn't deleted also) for continued management. The can also escalate reinstatement for the account with the consumer team. cc Lizzie for help
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