Forum Discussion

PabloMDM's avatar
PabloMDM
Level 1.6: Donut
2 months ago

No accounts found Zero touch

as per : ZTE Portal - no account found | Android Enterprise and ChromeOS Customer Communities - 4093

 

I'm an admin of a Google workspace instance, let's call it Acme, LLC. This is Google Workspace Business Plus

 

I'm an admin (not owner) of a Android Zero Touch instance, with the ability to make changes to:

Configs

Devices

Users

Resellers, etc

 

I've logged into Workspace.google.com for Acme, Inc. Gone to Devices, Mobile & Endpoints, Settings, Enrollment, Manage Zero Touch devices, Link, log in using AZTE user and get the rather lovely:

 

MDM is set to advanced, by the way

 

 

EMM
Enrolment
fully managed
Zero-touch

4 Replies

    • PabloMDM's avatar
      PabloMDM
      Level 1.6: Donut
      2 months ago

      Hello

       

      I reviewed the above conversation, and, given that my ZTE Portal is an OEM Test Portal, found that it was different

       

      As mentioned: I'm an Admin of the entire instance. What role does a user need to be able to bind their workspace instance with the AZTE portal? I'm guessing that it's NOT Admin

      • Emilie_B's avatar
        Emilie_B
        Google Community Manager
        2 months ago

        Hi PabloMDM​ 

         

        Ok, thanks for specifying - that helps 🙂

         

        Let me see if I can reach out to some of the team and I'll get back to you as soon as I can!

         

        Emilie