Forum Discussion
Push pubsub not sending usage logs location event on lost mode
The Android version for the deployment scenario is fine, so I don't think that's the issue.
You could pull a bug report after 15+ mins in lost mode state and see if the device itself is sending things up?
I'll do some testing today also with my project.
Sorry, can you explain how can I file a bug report? Do I do it from lost state window on my phone?
Actually, it just went off by itself. Right now I was holding it in lost state for 20 minutes and it ended prematurely without my input. I checked my notifications: no stop command, or forced lost mode exit usage logs came.
While you're testing it things can go awry, there are lots of limitations in how frequently it can be enabled on a device and such - I had to wait a full day when recording a video on it to be able to reinitiate lost mode as I'd cocked up a step in the video
To get the bug report you'll need to unlock it/recover from lost mode on device. Then you can capture a bug report and it should contain the logs still from while it was there.
Turns out the problem was with device. I tried using Pixel 3 Android 13 phone and it worked as expected. Now I remembered that I was using this phone before for lost mode testing as well.
I downloaded the logs but couldn't really understand much.
Bug reportThat's not quite the bug report I was expecting, and doesn't show me anything related to the device policy app unfortunately, but if you've isolated it to a device that's good!
