Forum Discussion
Barcode setup without ENROLLMENT_TOKEN
I am not 100% on this but I want to say that Zero Touch and QR based enrollment are independent of one another. Zero Touch is generally a bit of a misnomer considering it requires numerous touches, especially when manually having to type in WiFi credentials. It is more like Zero Touch for IT admins, but lots of touches for end users. For line of business devices from Honeywell and Zebra I generally recommend other enrollment strategies like QR or StageNow (Zebra) or Enterprise Provisioner (Honeywell). If you're already having the users scan a QR code containing the WiFi credentials you might as well complete the whole enrollment at that time and avoid the overhead and added complexity of ZTE entirely.
ZTE can be painful with these mission critical devices that go in for repair on repair contracts as you typically are required to unenroll /deregister devices from the ZTE portal before shipping them in which can become a bottleneck in you RMA process.
"Zebra requires customer to deregister their Android device from Android zero-touch portal prior to sending the unit in for hardware inspection and repair."
And I forgot to mention, I highly advise against using Intune for line of business Android devices from Zebra and Honeywell.
Why this? We are using this since years without any issues. What are the alternatives?
What mattdermody says is a valid advise. Intune is good enough for most, but for mission ciritical devices it is not a go to platform. It isn't very stable, it is sloooow and you miss out on some features that Intune has not implemented.
For our customers (with over 20.000 zebra barcode scanners), we highly recommend Workspace one. Its stable (the platform, the company behind isn't their yet), its fast, and enrollment can be completely automated and is very simple. For example, with the StageNow integration you could setup a barcode scanner by scanning just one or two barcodes and you are good to go in minutes. This is a usefull feature when you need to quickly replace a barcode scanner on a location that doesn't necessarily have an IT on site.
Edit: To respond to your original question, I believe it is not possible to send wifi details with Android ZTE. It is possible with some other MDM's like Workspace one and Knox manage. With Knox Mobile enrollment (samsung only) you could also generate a QR with embedded wifi and integrate that with Intune. But that will not solve your issue.
Zero Touch is generally a bit of a misnomer considering it requires numerous touches, especially when manually having to type in WiFi credentials
Jus a short note on this: Zero-Touch for the ADMIN, not for the user i guess was the thinking on that but for the end-user it seems silly naming as they still have to do steps, thats true.
Would be nice to have an "skip all" config just providing the settings via the JYSON maybe except the screen "this device isn't private".
Like in my second example you can add this to the json to skip most of the questions:
"android.app.extra.PROVISIONING_SKIP_EDUCATION_SCREENS": trueBut I get the point - either QR code or ZTE onboarding.
Would be nice to have a combination of that. Combine the configuration of QR Code and ZTE - where ZTE is priorized - and then start the setup with this information. So you can have Wi-Fi information in QR Code so users don't need to enter complex password on the small keyboard.
What i really mean, is that it would be nice if the user just turns on mobile, establish a data connection (in Wifi setup step you can scan a wifi QR to add Wifi without entering anything manually) and then it shows the "device isn't private" and next is without any additional steps download of the MDM app and enroll it (no additional screen/setting shown). At least for fully managed devices.
But yet you still have to go through several steps still.
