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sambenenge's avatar
sambenenge
Level 1.5: Cupcake
2 months ago
Solved

EMM Bind Credentials Lost

I work for an MSP.  We have taken on a new customer that has lost the password for their EMM Bind account (EMM is Intune).  Has anyone else been through a recover process for this and have any advice...
  • Michel's avatar
    2 months ago

    Hi sambenenge​ ,

     

    Since the account is a personal google account in most cases, you have to go through the support channels for that. And it won't always return a positive result unfortunately. 

     

    There has been a similar question recently: https://www.androidenterprise.community/discussions/conversations/lost-access-to-google-account-for-intune/10955