Forum Discussion
No Response After Submitting Android Enterprise Contact Form
Hi,
If you already have an account, you have a lot of documentation on Android Enterprise Academy : https://androidenterprise.exceedlms.com/student/catalog
Especially Android Enterprise Associate and Professional for beginning. You will find the fundamentals of Android Enterprise, Google Zero Touch and business cases.
Hi Flo,
Thank you for sharing the Android Enterprise Academy resources — they’ve been helpful in giving us an overview of the platform and its capabilities.
That said, we would like to reiterate that we currently do not have an Android Enterprise account. We are very interested in becoming an Android Enterprise customer and integrating it into our business environment. To initiate this, we have submitted multiple requests via the “Get in touch” form on the Android Enterprise website (the first one on May 30), but unfortunately, we have not received any direct outreach from the team to move forward with account registration.
We would sincerely appreciate any assistance in escalating this request or connecting us with the appropriate contact or onboarding team. We are ready to proceed and are simply awaiting the necessary next steps from Google.
Looking forward to your guidance and support.
Best regards,
Deepak
Alobha Technologies Pvt. Ltd.Hi deepakls143 ,
Thank you for your continued patience. To become an Android Enterprise customer you do not need a special account registration with us. Instead you will need an Enterprise Mobility Management (EMM) solution. There are many EMM providers that you can choose, and to help you find one you can take a look at our solutions directory.
If you need expert assistance in exploring Android Enterprise and how to get started with managed mobility you can ask questions here, or alternatively reach out to one of our amazing Mobility Consulting Services (MCS) partners. Our Solutions Directory provides contact links to each of these partners so that you can start speaking to an expert right away.
Apologies for any confusion caused by our 'Get in touch' form. Normally you would receive an email which would direct you to various resources including our Solutions Directory. We are in the process of updating the wording in the form to more clearly state this as an outcome, and to solve an ongoing issue with the email delivery.
I hope this helps. Please do let us know if this information does not help you with next steps, we're excited to welcome you as an Android Enterprise customer soon!
Hi Lizzie & Michael,
Thank you for your response and the helpful clarification.
However, to clarify our intent — we are not looking to become an Android Enterprise customer using an existing EMM provider. Instead, our goal is to become an Android Enterprise partner by developing and offering our own EMM/DPC solution, both for managing our internal corporate devices and for providing this solution to our strategic partners.
We have already followed the necessary steps as per the documentation, including filling out the Android Enterprise onboarding/registration form. However, after submitting the form and selecting “Save and Exit,” we are continuously redirected to the same page with the “Resume Onboarding” option, and there has been no further communication or confirmation for several days.
We’re unsure whether our submission has been successfully received or if there’s a technical issue preventing progression.
It would be greatly appreciated if you could guide us on how to proceed from here or connect us with the appropriate team handling Android Enterprise partner onboarding.
Thank you once again for your support — we’re looking forward to contributing to the Android Enterprise ecosystem.
