Forum Discussion
Share your deployment experiences with Android zero-touch enrollment
So, back from my vacation will put on my 2 cents here as well:
First of all, we use ZTE for all our devices used in stores (fully managed only) for several reasons like, easy wipe and re-enroll without guide or other things needed and so on.
Also making them useless if someone steals the device and trying to enroll it (it will get stuck at some point by sure ;) making it useless except you use it 100% offline which is also something which would make it 99% useless).
But i also agree to points mentioned here but in my opinion could be solveable somehow:
- Add options in the config to skip screens getting closer to ZT for cutomers as well
- For all known "default" Android screens, seperate options
- For all "unknown" OEM developer screens, one option to skip those
- Requirement: The relevant screens are somehow "tagged" by the system so it knows what to skip
- (Please) add the possibility to flag devices as "lost" in ZTE to get them moved to a seperate menu (so you could revert back, if needed) and when enrolled always only show the support information and the only option to factory reset (and if nothing was changed end up there again). Or something similar.
- Also would like to keep devices here even we maybe cleaned up those models because of a model renewal so those devices stay useless.
- Improve the functions more into a direction like Knox already have (possibility to add tags, see device model etc. directly in the table without the need of export,...).
I don't see problems related to WLAN devices as all modern devices can just scan a Wifi QR to establish such a connection fast and easy BUT StageNow is better on it to crypt this data instead of having it in clear text as Android Wifi QR codes do yet, this needs to be improved on my opinion (same for if you share the Wifi settings via QR, it's shown in clear text under the QR, WHY? Security wise a mess...). So, stopping here on that off topic a bit.
- Emilie_B9 days agoGoogle Community Manager
Welcome back Moombas ! And thank you for sharing your experiences and ideas on how to improve the enrolment process.
I wonder if Michel and mattdermody feel these ideas would improve their workflow as well 🤔
- mattdermody8 days agoLevel 2.3: Gingerbread
Yes "Zero Touch" Enrollment certainly would be more attractive it was closer to actual Zero touches for the end user stepping through the enrollment procedure. As long as Google is going to force manual interaction with multiple privacy prompt and permission oriented screens I will have to have IT personnel and not end users perform those interactions. With that in mind I personally am less comfortable, at least currently, with the idea of remote wiping a device to have it automatically re-enroll as it currently won't automatically re-enroll without end user interaction.
- Emilie_B8 days agoGoogle Community Manager
mattdermody thanks for your reply - so, and excuse me if I get this wrong, you'd like to be able to enrol and re-enrol devices without the end users being involved at all?
Related Content
- 2 months ago
- 2 years ago