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ceermotors's avatar
ceermotors
Level 1.6: Donut
2 months ago
Solved

Zero touch Enrollment

i had this weird issue while trying to auto provision the devices , i created one configuration to auto redirect the devices to an enrollment profile, added the Jason file of the token to it and assigned it to certain devices , yet it didn't work  the device realize that it is  belong to organization and i see my  company support  contact  means it been recognized on my zero touch portal but it ask me to scan QR code for enrollment and not detect the token  Jason  text in the DPC extras also the profile works fine if i scanned the QR, any suggestions ??😅

 

 

  • ceermotors's avatar
    2 months ago

    hello and thanks all , sadly yes  it was misconfiguration,  the Json file that Intune provided wasn't in the right configuration  i extracted the token from it and applied the right one and it works now , again thank you so much all .

     

10 Replies

  • Moombas's avatar
    Moombas
    Level 4.4: KitKat
    2 months ago

    Please provide the config you added to the ZT configuration.

    remove all sensitive data like enrollment id and so on (replce them with Xs or so).

  • Rakib's avatar
    Rakib
    Level 2.3: Gingerbread
    2 months ago

    Yup, sounds like a misconfiguration.

     

    Check all the values and formatting.

     

  • ceermotors's avatar
    ceermotors
    Level 1.6: Donut
    2 months ago

    hello and thanks all , sadly yes  it was misconfiguration,  the Json file that Intune provided wasn't in the right configuration  i extracted the token from it and applied the right one and it works now , again thank you so much all .

     

      • ceermotors's avatar
        ceermotors
        Level 1.6: Donut
        2 months ago

        thanks for the fast response as well 

         

    • Moombas's avatar
      Moombas
      Level 4.4: KitKat
      2 months ago

      Good you found it and verified we were all on the right track :D

      And for future please provide such information as requested, then we can help way faster and easier.

      • ceermotors's avatar
        ceermotors
        Level 1.6: Donut
        2 months ago

        ya true haha