Forum Discussion

Level 1.5: Cupcake

9 months ago

Solved

The customer reported to us a problem with contact SMS which is not displayed on the personal side (only the numbers are displayed but not the names of the contacts)

The customer reported an issue to us: on the personal part of his phones, business contacts are no longer displayed across his entire fleet when users receive SMS from business and personal contacts ...

accessibility

Devices

Lizzie
5 months ago
Hey everyone,

ROVI, bpope-verizon, weberda, Michel, sbowlestx, Moombas, kEvaR, Titouan

I have some good news, this now looks like a fix has been rolled out. 🎉 Please can you test this out on your end and let me know how it's working for you?

Looking forward to hearing from you.

Thanks,

Lizzie

Lizzie

Google Community Manager

9 months ago

Thanks Michel for the mention here.

I actually sent a note to a colleague on Friday afternoon to get their thoughts. As you mention ROVI and sbowlestx, this could well sit with the Messages team, so I try to dig into this a bit further.

Please do keep me posted if anything changes and also anyone else who is experiencing this.

Thanks so much.

Lizzie

Titouan

Level 1.5: Cupcake

9 months ago

Hello Lizzie,

Do you have any news ?

Best regards,

Titouan

Lizzie
Google Community Manager
9 months ago
Hello Titouan,

Thanks for your follow-up here. I am still looking into this I'm afraid and waiting to hear back on this. I've highlighted all the comments provided here and will continue to do so.

Hope to speak with you again soon.

Thank you,

Lizzie
- Titouan
  Level 1.5: Cupcake
  9 months ago
  Hello,
  
  I try the new version Google message :
  messages.android 20241018 01 RC04.phone samsung dynamic
  And it's the same problem, professional contacts is not display
  Best regards,
  Titouan CASIN
- jasonbayton
  Level 4.0: Ice Cream Sandwich
  8 months ago
  Lizzie seeing this in my MP community also, can we get another push please?