Forum Discussion

TReinhold's avatar
TReinhold
Level 1.6: Donut
9 months ago
Solved

Configuration missing in ZTP

Hi,   I have logged in today to the Google Zero Touch portal and it looks like all configurations, devices and resellers are gone now. This needs to be fixed asap as we are standing close to a mas...
  • TReinhold's avatar
    TReinhold
    9 months ago

    Hi Lizzie, thanks very much. It seems the problem has been resolved meanwhile.

    Don't know why I haven't seen this in the first place, but it seems this apparent "search field" is in fact a selection field for the client instance...

    When I selected this, the missing information was visible again.

    Sorry for putting this here, but I am glad it is working again now.

    Thanks for being supportive, this call can be closed from my side.

    Best regards, Tobias

Lizzie's avatar
Lizzie
Google Community Manager
9 months ago

Thanks for confirming this TReinhold. Can I check if your reseller has filed a ticket with our support team? I will also highlight this to that team to see if we can find out what is happening and hopefully we can get all the information back showing shortly. ðŸ˜€

 

Speak soon.

 

Lizzie