Forum Discussion

Zackory's avatar
Zackory
Level 1.6: Donut
2 years ago
Solved

Zero-Touch-Registration is not available

Dear Community Members,   We are currently encountering an issue with the enrollment of three recently acquired Samsung S23 devices. While we are able to successfully enroll other devices, these sp...
Enrolment
Zero-touch
  • Lizzie's avatar
    Lizzie
    2 years ago

    Hello everyone, 

     

    I hope you are doing well. 

     

    I wanted to come back to you all with some positive news a fix has been implemented for this issue. I've heard from a couple of you that this is now working. If you could all check your impacted devices please to see if this has been resolved and let me know, that would be a great help. 

     

    Once again a massive thank you for all the feedback you have shared in this discussion, it has really helped to get this resolved. 

     

    Hope to hear from you soon and thanks again.

     

    Lizzie

     

    P.S - I will mark this as resolved and update the service announcement, but do keep me posted if you believe this isn't the case. Thanks.

  • Lizzie's avatar
    Lizzie
    12 months ago

    Hey everyone, 

     

    I hope you are doing well. As this issue is now resolved and it's quite a long discussion, to avoid confusion with any future comments I'm going to close this topic for new replies now. I hope this is all fine with you. 

     

    If you are experiencing something similar or want to discuss something related, please do create a new topic here in the community (here is the direct link to do it) and we can carry on the conversation.

     

    Thanks so much,

    Lizzie

Moombas's avatar
Moombas
Level 4.1: Jelly Bean
2 years ago

Hi Eric,

try to add this in the QR:

"android.app.extra.PROVISIONING_LEAVE_ALL_SYSTEM_APPS_ENABLED":true,

I would expect it to work but didn't use it yet.

EricW's avatar
EricW
Level 1.6: Donut
2 years ago

Yes, thank you Moombas, I have that in my Zero Touch configuration, but I do not know where to put that in the Microsoft Intune provisioning token.  Yesterday I did find a forum where people said they added that to their QR, but no one gave any type of instructions on how to do that.  I tried saving it as a Json file and add the code and use our QR Tiger account to create the QR code again but it didn't work.