Managed Google Play API Error
We manage our mobile device through Intune; we also manage multiple tenants. I didn't know when I did this, but I made the mistake of signing into a new tenant with our Managed Google Play account that we use for our main tenant. Still, unaware of my error, I decided to disconnect the Managed Google Play account from the new tenant and create a new Google Play account for them. The new tenant works fine. I'm able to enroll Android devices and manage apps. However, in our main tenant, under Tenant Administration | Tenant Status for Managed Google Play, it shows a warning: Management Service Error. If I try to go to Android Apps to add an app, I get the following message: "It looks like your tenant has been unbound via the Google Play console. To browse Managed Google Play, your Intune account needs to be connected to your Android Enterprise account." But, in Devices | Android | Android Enrollment | Managed Google Play, it shows the account as Setup (with the green check). I'm also unable to create a new Corporate-Owned, Fully-Managed profile. I get an error. I reached out to Microsoft and they say this is a Google issue. I've tried to find ways to contact Google without success. So, we're kind of stuck in the mud. Is there a way to fix this?[Community survey] Android App Management features and security
Hello everyone, We've had a couple of surveys this month, so I hope you don't mind another. Here in the Customer Community, one of our most popular topic areas is on app management, so I'm hoping this survey is an interesting one for you all. 🤞 It would be great to hear your thoughts and ideas on ways you would like application management features and security to develop further. If you have a spare moment, please take the short survey below and if you have any additional questions, please to reply to this topic below (by clicking 'Reply'). All of the feedback will be passed over to our Product team. Feel free to share this with any colleagues or others working in this area, as it would be great to get a good amount of feedback around this. Thank you in advance for taking the time to do this. 😀 Lizzie Loading… Interested in other surveys? It would be great to hear your feedback on AE secure logs.
Request for Android Community: Advice and Help on Playing Pre-Recorded Voice on Calls
To the Esteemed Android Developer Community, I am seeking your expert advice to understand whether my task is feasible on the Android platform. I aim to implement the following functionality: Task Description: Objective: I want to create an Android app that plays a pre-recorded voice message during a phone call. The app will: Automatically answer an incoming call when it is ON. Play a pre-recorded audio file stored on the user's phone (recorded by the user). Audio Content: “I am busy right now, call back after some time.” Disconnect the call after playing the message. Usage Scenario: This feature will be used only when the app is ON. It is intended for times when the user is busy and wants to inform the caller without manually attending the call. Key Requirements: Detect and answer incoming calls automatically. Play the recorded voice message to the caller. Ensure the caller hears the message clearly on their end. Disconnect the call programmatically after the message is played. Questions for the Community: Is this Task Feasible? Can the Android platform route a pre-recorded voice file to the call audio stream (STREAM_VOICE_CALL) so the caller can hear it? Are there technical or carrier-level restrictions that could prevent this functionality? Android APIs or Services: Are there specific APIs, such as TelecomManager, CallScreeningService, or AudioManager, that can handle this requirement effectively? Privacy and Legal Concerns: Are there any privacy or legal considerations (e.g., notifying the caller) that I should be aware of when implementing this feature? Compatibility Across Devices: How can I ensure compatibility across different Android devices and versions (API 26 and above)? Additional Information: Voice File: The pre-recorded message is stored locally on the user’s phone in a secure folder. App Activation: The functionality will work only when the app is manually turned ON by the user. Intent: This is a personal productivity tool to handle calls during busy periods. Help Needed: Advice: Can you confirm whether this task is achievable on the Android platform with existing APIs and hardware? Are there specific approaches or best practices to consider for implementing this? Code Implementation: I am looking to hire an experienced Android developer who can: Write fully working code to achieve this task. Ensure the solution is robust, privacy-compliant, and compatible across devices. I deeply appreciate the Android community's expertise and guidance. Your input will help me determine the feasibility and approach for this project. If you have any suggestions, insights, or are interested in developing this, please reply to this request.
Play Protect Blocking Custom DPC Apps — How to Get Approval or Alternatives?
Hi everyone, I'm a developer who helps enterprises build custom DPC (Device Policy Controller) Reference Documentation apps to manage Android devices based on their unique requirements. Recently, Play Protect has started blocking the installation of custom DPC apps, even when these apps are signed and used internally. The warning claims the app may pose a risk due to access to sensitive data - even though it's strictly for enterprise use. To make things more difficult: Google is no longer accepting registration of custom DPC apps with Android Enterprise, which limits official distribution and management options. Android Management APIs don’t support all use cases, and also have quote limit. I’ve applied twice to join the Android Enterprise portal to build a SaaS-based device management platform, but both requests were rejected without a clear reason. My questions for the community: Is there any official way to get a custom DPC app approved or whitelisted by Play Protect? Are there any alternative ways to manage Android devices at scale (outside of AMAPI or legacy EMM)? How can new developers or startups gain access to Android Enterprise features when onboarding is currently restricted? Any help, direction, or shared experience would be greatly appreciated. Thanks, Kulwinder
Unable to add additional owners and administrators to Manage Google Play Store
We recently disconnected our Managed Google Play account from Intune, which was initially set up with a standard Google Account. Now, we are reconnecting Intune to our Managed Google Play account using a Managed Google account that is synchronized with our Entra ID SSO. This means we can sign in with our company domain (@mycompany.com) using our Entra ID password. We are able to enroll our Android phones into Android Enterprise and publish apps to our Managed Google Play store without issues. To ensure redundancy, Google highly recommends creating a secondary owner account in case the primary account is compromised. See Google KB . I'm following the guide on assigning roles in enterprises from the Managed Google Play Help. However, my Play Store account admin screen appears quite limited compared to what I should be seeing. Here’s a screenshot of my current view: Previously, when we used a personal Google account for our Managed Google Play Store, I could invite other users to become owners. This option seems to be missing since we switched to the managed account. Could there be additional permissions in the Google Workspace admin portal that we need to grant to the Managed Google Play account to enable the option to add additional owners?Android Management Api limit extension
Hello! Everyone, Greetings of the day!I would like to have some information about the Android device management API. I'm developing an solution using Android Management apis for my client. I've gone through the documentation and all the device APIS they have. My client has a plan to launch 5000 devices initially which can be upto 50,000 in future. I've read somewhere in google documentation about the quote of request uses. My question is, Does google have an api request quota or a limit to enroll the number of devices?Does it come under paid plan or is there any restriction? I just want to have complete/full information about this before we start integrating this solution. Can anyone help me with my questions?
ATOK installation Failed in Corporate-owned devices with work profile
Hi, I have enrolled 2 samsung devices to intune using the Corporate-owned devices with work profile and assigned many applications to the devices. However, 1 specific application has failed to install stating the "country or region doesn't support this application." This is strange because in the same tenant I have other samsung devices enrolled as BYOD which is assigned this same application can install. I tried to reach out to intune support and they cannot do anything about this and asked me to raise ticket to google and I don't really know where I can raise the ticket to google regarding. Please help as I have to figure this out and deploy the application. PS: This application is available in the play store for the region and country. So the error message doesn't make sense. Thank you[Community tips] What guidance do you provide with new devices?
Hello everyone, I recently helped a family member set up their new phone (after their old one had a long and fruitful life 😃). It struck me how important it is to help, when needed, to guide someone through using a new device and highlight key features that they may be used to using (and any new ones). This made me think, this is a key area for work devices too and so I thought it might be interesting to hear how we do this across the community. For example, do you provide documentation with step-by-step instructions, guidance on device usage and key information, or assistance when switching device types or operating systems? It would be great to hear any tips you have for supporting colleagues with new devices, plus anything that would make your life easier when creating useful resources. Thanks so much, Lizzie
Can't add a private app to devices
I'm being very confused when trying to add a private app into the Stix EMM, and I'm not sure where the problem lies, so I'm asking here! I successfully loaded it in: But when I then click on that and then try to click Select app... nothing happens. Nothing on screen, nothing in the dev console, no network traffic... Nothing. And so I can't add this app to my devices. And I'm entirely lost as to what's going on. Is this a Stix thing? Or an Android Enterprise thing?Issue with G Suite Apps Being Marked as Disabled in Play Store
Hi everyone, We are facing an issue where G Suite apps like Google Sheets, Google Drive, and Google Docs are installed on our managed devices, but when we check them in the Google Play Store, they appear as disabled. In some cases, the apps are randomly disabled, requiring manual re-enabling. We have verified: Google Device Policy settings Apps are approved and allowed in the managed Play Store Despite these checks, the issue persists across multiple devices with G Suite apps. Has anyone else experienced this issue? If so, do you know of any workarounds or if there is an ongoing Google-side issue causing this? For reference, I have attached a screenshot showing the issue. Looking forward to insights from the community! Thanks, Rupesh
