BYOD
37 TopicsOrganization reached its usage limits, your work profile can't be set up.
We have a fleet that is managed with Android Management API that we use for pre prod testing. We started getting `Organization reached its usage limits, your work profile can't be set up` error recently in this enterprise. It had about 800 device when i did the list devices call. I have now removed the older devices and the list device call now returns 84 devices, but I still see the above error when trying to enroll new device. Its been about 2 days since i deleted the devices. Also been about 2 days since i have filled up https://docs.google.com/forms/d/e/1FAIpQLSf4VCzblf27V6jx1_iFt7lD1WjyCDpSDzQcxunTbQdbkEGG4Q/viewform to increase the quota for registered devices. Is there any way to investigate this issue? Can I check the registered devices qouta anywhere in GCP console? Are there any other case where I can see this error? I am seeing this error for both work profile and fully managed device.Solved71Views0likes5CommentsNot able to restrict personal email from logging into Work GMAIL app for BYOD enrolled devices
I wanted to restrict personal emails (with gmail account) from logging into Work GMAIL app for BYOD enrolled devices. I however want workspace accounts to be able to login. When I set modifyAccountsDisabled to true in AMAPI policy, no account can be added (including workspace account). Same problem happens when I specify com.google for accountTypesWithManagementDisabled - no account can log into GMAIL. Is there any solution to this ? Thanks in advance.53Views0likes2CommentsSeeing spike in HARDWARE_BACKED_EVALUATION_FAILED for Android 16 devices.
We are seeing a spike in HARDWARE_BACKED_EVALUATION_FAILED in https://developers.google.com/android/management/reference/rest/v1/enterprises.devices#securityrisk field in AMA Device response. We are seeing this mostly in the Android 16 customers and for some users it went away without any change on their side. So it does not seem anything wrong with the devices and seems random. Anyone else facing this with AMA or play integrity?126Views0likes5CommentsWorkprofile creation failure using CUSTOM DPC
We use a custom DPC to create work profiles. On certain devices, profile creation fails with errors like STORAGE_UNAVAILABLE or work profile already exists. From bug reports, we can confirm the failure cause, but is there a way to detect these conditions directly in our app and handle them gracefully?”12Views0likes0CommentsAMAPI Provisioning Stuck on Registration Screen
I'm facing an issue with AMAPI device provisioning. I created a policy, generated a token, built a QR code, and scanned it on a tablet. The device successfully got added under my enterprise (I verified this using the API). However, for the past 2–3 days, while the QR code scanning works, the device gets stuck on the registration screen with a large circular loader for at least 15–20 minutes. After that, I get an option to factory reset the device. Even after the failure message, when I run my script to check for new devices, I can see that the failed device appears under my enterprise. The device's state from the AMAPI response is PROVISIONING. Despite being stuck on the failed screen, I tested sending commands to the device (like reboot and wipe), and surprisingly, they work. This has left me very confused if the device setup failed, how are commands still working? Initially, I thought it might be a device-specific issue, but I tried it on another device (which was never enrolled before), and I’m seeing the same behavior. For reference, here's the structure of the QR payload I’m using: { "android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE": { "com.google.android.apps.work.clouddpc.EXTRA_ENROLLMENT_TOKEN": "20Characters" }, "android.app.extra.PROVISIONING_DEVICE_ADMIN_COMPONENT_NAME": "com.google.android.apps.work.clouddpc/.receivers.CloudDeviceAdminReceiver", "android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION": "https://play.google.com/managed/downloadManagingApp?identifier=setup", "android.app.extra.PROVISIONING_DEVICE_ADMIN_SIGNATURE_CHECKSUM": "I5YvS0O5hXY46mb01BlRjq4oJJGs2kuUcHvVkAPEXlg" }89Views0likes1CommentAndroid Enterprise BYOD not honoring auto-connect setting for WiFi
Hi, We have an issue in our tenant with BYOD device enrollment (Personally owned with Work Profile). We use Intune as EMM. We want to push a WiFi policy to our devices but we do not want to preconfigure auto-connection for our users. Our users must manually connect to the network. The problem is that this setting is not supported for BYOD in Intune, so we have no control over it. In addition, the default behaviour of the devices (tested in Realme, Xiaomi, Nokia, Google, Samsung phones) is that autoconnect is enabled by default. Even if the user disables it, next Intune sync enables it back. Finally, I checked the policy via graph API and I see that: "connectAutomatically": false, "connectWhenNetworkNameIsHidden": false, "wiFiSecurityType": "wpaEnterprise", Is this setting not honored by the OS? Is there anything we can do about it?80Views0likes1CommentIntune COPE Device - Google Calendar crashes
Hello everyone, We have the problem that when I want to make the Google Calendar app available on a COPE device, it crashes after the welcome screen with the message "action not allowed". On Work Profile Only/BYOD it works without any problems. Are you aware of this problem? Could this be related to Intune automatically/default blocking the Google accounts in COPE? Thanks, Regards, Daniel6KViews0likes17Comments