BYOD
43 TopicsBug? G-board removes additional languages post BYOD Enrollment?
We noticed a strange behaviour, If G-board has additional languages added apart from English like Polish or German, post enrolling into a work profile, the additional languages disappear from the keyboard. I was able to reproduce with Intune, WorkspaceOne and even TestDPC app. This is true even if no Device Restrictions are applied. It seems like a bug. Has anyone else seen this issue?60Views0likes2CommentsAndroid Enterprise Recommended Devices
Hello, Not sure if everyone uses this site or not (Android Business Device Solutions Directory - Android Enterprise) We provide this link to our end users to help them make a decisions on which device they purchase, we are a BYOD shop. It would be very nice if there was a way to export this list.24Views0likes1CommentWorkprofile creation failure using CUSTOM DPC
We use a custom DPC to create work profiles. On certain devices, profile creation fails with errors like STORAGE_UNAVAILABLE or work profile already exists. From bug reports, we can confirm the failure cause, but is there a way to detect these conditions directly in our app and handle them gracefully?”30Views0likes1CommentOnly one managed account is allowed
Hi Team, Can we add multiple managed accounts in Work Profile ? I was trying to achieve the same but I am getting error saying "A managed account already exists. Only one managed account is allowed for this device. If you have questions, contact your organization’s admin". If it is not possible, do we have any official document for the same. Regards Rahul Kumar62Views0likes1CommentOrganization reached its usage limits, your work profile can't be set up.
We have a fleet that is managed with Android Management API that we use for pre prod testing. We started getting `Organization reached its usage limits, your work profile can't be set up` error recently in this enterprise. It had about 800 device when i did the list devices call. I have now removed the older devices and the list device call now returns 84 devices, but I still see the above error when trying to enroll new device. Its been about 2 days since i deleted the devices. Also been about 2 days since i have filled up https://docs.google.com/forms/d/e/1FAIpQLSf4VCzblf27V6jx1_iFt7lD1WjyCDpSDzQcxunTbQdbkEGG4Q/viewform to increase the quota for registered devices. Is there any way to investigate this issue? Can I check the registered devices qouta anywhere in GCP console? Are there any other case where I can see this error? I am seeing this error for both work profile and fully managed device.Solved88Views0likes5CommentsNot able to restrict personal email from logging into Work GMAIL app for BYOD enrolled devices
I wanted to restrict personal emails (with gmail account) from logging into Work GMAIL app for BYOD enrolled devices. I however want workspace accounts to be able to login. When I set modifyAccountsDisabled to true in AMAPI policy, no account can be added (including workspace account). Same problem happens when I specify com.google for accountTypesWithManagementDisabled - no account can log into GMAIL. Is there any solution to this ? Thanks in advance.62Views0likes2CommentsSeeing spike in HARDWARE_BACKED_EVALUATION_FAILED for Android 16 devices.
We are seeing a spike in HARDWARE_BACKED_EVALUATION_FAILED in https://developers.google.com/android/management/reference/rest/v1/enterprises.devices#securityrisk field in AMA Device response. We are seeing this mostly in the Android 16 customers and for some users it went away without any change on their side. So it does not seem anything wrong with the devices and seems random. Anyone else facing this with AMA or play integrity?138Views0likes5CommentsAMAPI Provisioning Stuck on Registration Screen
I'm facing an issue with AMAPI device provisioning. I created a policy, generated a token, built a QR code, and scanned it on a tablet. The device successfully got added under my enterprise (I verified this using the API). However, for the past 2–3 days, while the QR code scanning works, the device gets stuck on the registration screen with a large circular loader for at least 15–20 minutes. After that, I get an option to factory reset the device. Even after the failure message, when I run my script to check for new devices, I can see that the failed device appears under my enterprise. The device's state from the AMAPI response is PROVISIONING. Despite being stuck on the failed screen, I tested sending commands to the device (like reboot and wipe), and surprisingly, they work. This has left me very confused if the device setup failed, how are commands still working? Initially, I thought it might be a device-specific issue, but I tried it on another device (which was never enrolled before), and I’m seeing the same behavior. For reference, here's the structure of the QR payload I’m using: { "android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE": { "com.google.android.apps.work.clouddpc.EXTRA_ENROLLMENT_TOKEN": "20Characters" }, "android.app.extra.PROVISIONING_DEVICE_ADMIN_COMPONENT_NAME": "com.google.android.apps.work.clouddpc/.receivers.CloudDeviceAdminReceiver", "android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION": "https://play.google.com/managed/downloadManagingApp?identifier=setup", "android.app.extra.PROVISIONING_DEVICE_ADMIN_SIGNATURE_CHECKSUM": "I5YvS0O5hXY46mb01BlRjq4oJJGs2kuUcHvVkAPEXlg" }91Views0likes1Comment