Devices
146 TopicsBarcode setup without ENROLLMENT_TOKEN
Hi We are preparing to enroll over 600 Zebra and Honeywell barcode scanners into Microsoft Intune. These devices are distributed across more than 250 locations and span over 35 distinct configuration profiles. To ensure a smooth rollout, especially for our non-technical users, we aim to automate the enrollment process as much as possible—minimizing manual input and reducing the risk of user errors, including Wi-Fi setup. Our intended workflow is for users to simply scan a QR code at the initial "Hi there" screen. This QR code should contain the necessary Wi-Fi configuration and trigger device provisioning via the Google Zero-Touch portal, bypassing the setup wizard entirely. However, when we generate a QR code using the following JSON configuration, the Wi-Fi settings are not being applied as expected. After the QR code is scanned, the device proceeds to the Wi-Fi setup screen, where users are required to manually enter the network configuration. According to Google’s documentation, the EXTRA_ENROLLMENT_TOKEN is optional. Is it possible to fully automate this step without including the token, or is it required in practice for the Wi-Fi configuration to be applied correctly? Any help would be much appreciated—thank you! { "android.app.extra.PROVISIONING_DEVICE_ADMIN_COMPONENT_NAME": "com.google.android.apps.work.clouddpc/.receivers.CloudDeviceAdminReceiver", "android.app.extra.PROVISIONING_DEVICE_ADMIN_SIGNATURE_CHECKSUM": "I5YvS0O5hXY46mb01BlRjq4oJJGs2kuUcHvVkAPEXlg", "android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION": "https://play.google.com/managed/downloadManagingApp?identifier=setup", "android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE": { "android.app.extra.EXTRA_PROVISIONING_WIFI_SSID": "**SSID**", "android.app.extra.EXTRA_PROVISIONING_WIFI_PASSWORD": "**PASSWORD**", "android.app.extra.PROVISIONING_WIFI_SECURITY_TYPE": "WPA", "com.google.android.apps.work.clouddpc.extra.EXTRA_PROVISIONING_SKIP_USER_CONSENT": true, "com.google.android.apps.work.clouddpc.extra.EXTRA_PROVISIONING_SKIP_USER_SETUP": true, "com.google.android.apps.work.clouddpc.extra.EXTRA_PROVISIONING_SKIP_ACCOUNT_SETUP": true, "com.google.android.apps.work.clouddpc.extra.PROVISIONING_SKIP_EDUCATION_SCREENS": true } }54Views0likes7CommentsEnabled FRP and now I'm stuck
We're building an Emm solution so while testing I enabled FRP and thought of giving it a shot. So, after factory resetting all i can see is a google window asking me to verify with the account that was previously in the device. What I cannot understand is there was no account signed in except the one google created ( the managed account with the briefcase thingy ). I'd like to understand how can i recover it now? i do have some of the device details on enterprise.devices.get endpoint. Any help would be much appreciated! Rino.13Views0likes0CommentsUnable to install certificates for WiFi
Our MDM is using an internal app to install certificates that can be managed by our platform. The problem is when trying to set up corporate EAP-TLS networks, the device is unable to use the installed certificate for WiFi authentication. We see that identity certificates that can be installed programatically via DevicePolicyManager.installKeyPair(ComponentName admin, PrivateKey privKey, Certificate[] certs, String alias, boolean requestAccess) are installed under User Credentials settings section but for VPN and apps usage, not for WiFi, which is what the network configuration is expecting. Is there any other Android SDK API we can use in order to install the certificates for WiFi usage? Many thanks.19Views0likes0CommentsAndroid 15 - Cannot set default password app
We use Microsoft Intune to manage devices. For the devices which have upgraded to Android 15, the end users can no longer select Microsoft Authenticator as their default application for auto filling passwords. I cannot find any settings in Intune to allow it. All devices are fully managed corporate owned devices. The devices are all Google Pixel 8 or 8a devices. Is this a bug in 15 or am I missing something?8.1KViews15likes46CommentsApplication report not getting collected on Xiaomi mix fold devices
We have couple of users who have the Xiaomi Fold device and in the application report section of status report notifications we are only getting the android device policy app. None of the other applications are getting returned. Is this a known issue? How can we debug the issue? I was not able to see anything obvious in the device logs. We are getting the full application report for the other devices.198Views0likes3CommentsCaptive Portal - Intunes Kiosk Mode
Does anyone know if it's possible to allow an android tablet to connect to captive portals whilst in Kiosk mode. I am currently trying to configure Intunes to allow this and cannot find a way to allow the tablet user to connect to a Captive portal as this is being restricted. Upon the device being configured and connecting to Wi-Fi it does not display the Wi-Fi landing page to allow access. Has anyone come across this issue whilst using Intunes\Kiosk mode specifically with Android devices? Thanks39Views0likes5CommentsPreferred Password / Passkey / Autofill Missing Policy
Since the installation of Android 15, I'm now unable to set a preferred Passkey / Password service on the phone, and it says its being blocked by an IT policy, contact an admin. Being the admin, and reviewing setting multiple times, there is no policy set that comes close to this. Is there a way to allow this to be used in an enterprise, or is there no fix and it's a hidden policy?853Views5likes4CommentsGoogle Messages App: SMS to shortcode not able to send
Our Provider (Vodafone Germany) is using a SMS shortcode number to be able to order an upgrade on dataplans by sms. Once the monthly contract plan (e.g. 1 GB) have been used users will receive a sms from 70997 to inform that you can answer the SMS with "1" or "2" to restore your data connectivity. We ran into the issue that the Google Messages app seems to have some sort of bug with sending SMS to this kind of shortcode number as it alway says "Not sent" in red error text. Provider tech support told me that the Google messages app is prefixing the number with "49" resulting in a wrong / unknown number (4970997). They cannot fix that from their side as the issue is within Google messages app and asked me to install a 3rd party messages app.... *ugly* Is this something I can request to investigate from here? I will also create a case with Samsung tech support as we are mainly using Samsung devices as our corp. device fleet. Thank you! Kind Regards Daniel102Views0likes4CommentsIn-house app is not being distributed to a specific device
Hello, I am facing an error for a several months in the MC33ax from Zebra. I have an in-house app that was uploaded to Play Console, to be further linked to Microsoft Intune. The MDM is managing corporate devices by providing the app to many ones, as MC94, MC93 and MC33ax. However, everything works fine for 93 and 94, I can see the app in the Play Store, which is not happening to 33ax. In the Google Play Console, it seems that MC33ax is not part of the device catalog. Zebra support said something about reaching out GooglePlay Developer support to add the part number, and they said I should contact Android Enterprise. Is there someone able to provide assistance? Thank you in advance, Regards,133Views0likes10CommentsZero Touch MDM Phones Randomly Factory Resetting
Hello We have been having an issue over the past few weeks/months where Android devices are randomly resetting. The phones are zero touch enrolled and managed by Intune via COPE, we apply configuration and compliance policies to these devices. One of these configurations enforces a device wipe after so many failed pin code failures. This is the only known wipe configuration set on the devices. We have exhausted the configuration side and do not see a root cause other than user error, however this is not really likely given it takes some effort to actually do this. From googling online, we can see that this may be an issue relating to the play version not updating correctly, is this still an issue? Random factory resets after devices complete GZT configuration. | Android Enterprise Customer Community - 2236 These devices are a mix of newly enrolled and also old enrolled devices. They have also been setup with Wi-Fi. Thanks120Views0likes2Comments