samsung knox
18 TopicsGSF ID not generated after device enrollment on Android 15
Hi everyone, We’re facing an issue with devices running Android 15 — after successfully enrolling them in our Android Enterprise setup (Device Owner / Fully Managed mode), the Google Services Framework (GSF) ID is not being generated. This issue did not occur on Android 13 or 14; the GSF ID was available immediately after enrollment. However, on Android 15, the GSF ID remains empty even after waiting and rebooting. We’ve already tried: Factory reset and re-enrollment Checking Google Play Services version Ensuring the device is connected to the internet Waiting for Play Store sync Despite that, the GSF ID is still missing. Could anyone confirm if there’s a known change in Android 15 related to GSF ID generation, or if additional permissions/configuration are required for enterprise-enrolled devices to obtain it? Any guidance or workaround would be greatly appreciated.70Views1like0CommentsQuestion to Enterprise Factory Reset Protection
Hello, we have a question to EFRP: If you specify a google account which can unlock FRP on this device in the future, does this google account have any other special permissions on that device or is it just like any other google account if logged in? Our Security Office wants to know that to be sure there is no other security concerns with configuring central EFRP accounts. If you have any technical references or KB articles to this topic, it would be highly appreciated. :) Thank you in advance84Views0likes2CommentsLooking for solutions to assist in Bulk Management (Wipe) of Android Enterprise devices
Hi everyone, I'm turning to the community to see if there are any solutions being used out in the wild that assist with bulk wiping Android devices. I suspect that what I'm asking may not be possible - mainly due to the nature of Android Developer Options, USB Debugging etc. - but I've been I've been tasked by our management to investigate and possibly propose a solution. As an example, we currently use several Cambrionix ThunderSync3 16 port devices to DFU both iOS and macOS devices but they don't offer a similar solution for Android. Are there any solutions that can be used either in tandem with docking stations like Cambrionix or some other. Our use case is Work Managed and we use Omnissa Workspace ONE UEM to manage the devices. The devices themselves are Pixels and Samsungs. and each device is loaded into either the Google Zero Touch Portal or the Samsung Knox Portal. The expectation is that when a large number of Androids are returned for whatever reason, we'd like to be able to plug the device into a "station" and programatically wipe them en masse. Personally, I think we need to simplify our returns process and use the MDM in a controlled environment but I have to have asked these questions, due diligence and all that. Thanks in advance for your input.Solved53Views0likes3CommentsControl Wi-Fi Calling settings
Hi there, hope you're well. Just wondering is it possible to control the Wi-Fi Calling settings within Android via MDM? The closest thing I've seen is to use Knox Asset Intelligence to check Wi-Fi Calling setting status on Samsung devices: https://docs.samsungknox.com/admin/knox-asset-intelligence/dashboard/network-insights/wifi-calling-setting-status/ Thank you for your help & input in advance!137Views0likes6CommentsIs there an alternative way to perform the same function as UpdateApplication on Android 15?
Hi everyone, We are currently managing Samsung enterprise devices via Knox Manage under Android Enterprise DA mode (Device Admin) . Our in-house application previously used the UpdateApplication API to update itself silently without user interaction. This worked well under Android 14. However, after updating to Android 15, this API no longer functions. Based on the Samsung Knox SDK documentation, it appears that UpdateApplication is now restricted to Device Owner (DO) and Profile Owner (PO) apps. We have tried to assign all delegated scopes to our app via Knox Manage policy settings (Android Enterprise → App Restrictions → Delegated Scopes for Apps). Unfortunately, the API call still fails. ✅ What we’re looking for: - Is there any alternative methods that allows silent or managed updates of enterprise apps on Android 15, without being a DO/PO app? - Or is DO/PO elevation now the only viable path? - If so, is there an official onboarding flow or protocol to request DO/PO designation for an app via Knox Manage? Any guidance, references, or examples would be greatly appreciated. Thank you! — Environment: - Android 15 - Knox Manage (latest) - Samsung A9+ tablets - Device Admin mode74Views0likes2CommentsKnox 3.11, SDK restrictions for Android 15
Hello everyone , Does anyone use knox sdk restricted method ? We have an app that has a driving mode and the apps is used for security purpose . Of course the app use know high restrictions feature like disable apps or enable/disable voice restrictions . Our xcover on android 15 , we have a message error that's say the app is not running in device owner mode : SecurityException: Caller is not DO or PO or KPU. According to Samsung post here , our app in android 15 will loose many restrictions we use . My question is how we can update to android 15 ? Our device is managed by Ivanti . The device owner of our device is the ivanti app and thus it can use knox sdk restrictions . I am pretty sure we can't have 2 apps being device owner if i am not wrong but i didn't find the proof yet . Sounds like the solution is to manage our device with only our EMM which doesn't satisfy our needs . Does anyone have any other idea ? It's a specific case actually .Solved178Views0likes6CommentsSamsung Tab Active5 Side Button Configuration
Is there any way to change the default configuration for press and hold from "Wake Bixby" to "Power off menu". Trying to run a kiosk application and it's confusing for users to need to hold the side and volume down button to open the power control. Bixby is otherwise disabled so holding the side button currently does nothing in its default configuration. Samsung support has unfortunately been less than helpful, and will only lift a finger if you pay for full Knox EMM.189Views0likes8CommentsZero Touch - Enroll devices with Wear OS
We need to know if its possible to enrollment devices like galaxy watch 7 / 6 or any other watch device with Wear OS with zero touch solution, to use MDM solution like Knox Manage or other. Tha main questions is zero touch support Wear OS to made enrollment?113Views0likes0CommentsRequest for Android Community: Advice and Help on Playing Pre-Recorded Voice on Calls
To the Esteemed Android Developer Community, I am seeking your expert advice to understand whether my task is feasible on the Android platform. I aim to implement the following functionality: Task Description: Objective: I want to create an Android app that plays a pre-recorded voice message during a phone call. The app will: Automatically answer an incoming call when it is ON. Play a pre-recorded audio file stored on the user's phone (recorded by the user). Audio Content: “I am busy right now, call back after some time.” Disconnect the call after playing the message. Usage Scenario: This feature will be used only when the app is ON. It is intended for times when the user is busy and wants to inform the caller without manually attending the call. Key Requirements: Detect and answer incoming calls automatically. Play the recorded voice message to the caller. Ensure the caller hears the message clearly on their end. Disconnect the call programmatically after the message is played. Questions for the Community: Is this Task Feasible? Can the Android platform route a pre-recorded voice file to the call audio stream (STREAM_VOICE_CALL) so the caller can hear it? Are there technical or carrier-level restrictions that could prevent this functionality? Android APIs or Services: Are there specific APIs, such as TelecomManager, CallScreeningService, or AudioManager, that can handle this requirement effectively? Privacy and Legal Concerns: Are there any privacy or legal considerations (e.g., notifying the caller) that I should be aware of when implementing this feature? Compatibility Across Devices: How can I ensure compatibility across different Android devices and versions (API 26 and above)? Additional Information: Voice File: The pre-recorded message is stored locally on the user’s phone in a secure folder. App Activation: The functionality will work only when the app is manually turned ON by the user. Intent: This is a personal productivity tool to handle calls during busy periods. Help Needed: Advice: Can you confirm whether this task is achievable on the Android platform with existing APIs and hardware? Are there specific approaches or best practices to consider for implementing this? Code Implementation: I am looking to hire an experienced Android developer who can: Write fully working code to achieve this task. Ensure the solution is robust, privacy-compliant, and compatible across devices. I deeply appreciate the Android community's expertise and guidance. Your input will help me determine the feasibility and approach for this project. If you have any suggestions, insights, or are interested in developing this, please reply to this request.338Views1like2Comments