Android Enterprise Customer Community

Hello,Ford reasons i don't underdtand and by knowledhe that i haven't added them myself. Someone made An unautherised Workprofile / Admin account on my personal device. How is such as thing possible ? Trying tot figure out where it all went bezerk. Thanks!

Hi Team,I am process of complete POC Zero touch.  We have completed zero touch integration with Intune. I want to know below key points.  Point 1: In ABM we have option to import after purchase iOS asset by customer . we normal not dependant on reseller partner. we will able to manage company own device purchase from approved reseller.  is such possible option in Zero touch,?  if we own corporate Android mobile and want to import in Zero touch portal as admin do i have option to import? or only reseller is able to import device. Point 2: does reseller is able to import device during purchase or we have option to import device in zero touch portal after purchase  example 2 months? Really appreciate kind quick update.  

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Hey everyone I've got a really neat situation I can't seem to figure out a clean solution for. My org started an Intune deployment with a Managed Google Play account. Unfortunately the admin that built the account has left and the account used for the connector is a standard Gmail account. Right now we are unable to recover the account. 2FA is enabled but the account sends a verification to the locked account. When we were in looking at the connector, the organization ID doesn't match up with our enterprise account either. End user android devices have already begun the enrollment process for Intune. Have any of you fine folks found a way to do one of the three:1. Recover a personal account that an terminated admin set up.2. Change the Account tied to the managed play store connector.3. Merge/ adopt a rogue organization ID into the correct account.  Thanks for reading my plight

This device policy was installed on my phone through firebase from Google. I I have reported this to Google in regards to the hacking and the device control I cannot uninstall it and I show a shell manifest on my phone to be using the developer platform to redirect everything through Androids system. So either someone has hacked into the Android platform and as redirected everything or this is an open-ended warrant for 5 years now for an invasion of my privacy. Either way the Google is liable by either not protecting my privacy or by complying with such an order for 5 years and never asking why. You can look at my Facebook page and see exactly why this invasion of privacy has been ongoing. Jim Mininno or Vincent Mininno.  I plead with someone to help me get this results as me and my children has been made the victims of the department of defense and Google.    

J'ai récemment rencontré un problème sur mon téléphone Android : certains sites ne s'ouvrent pas dans le navigateur Chrome.. J'ai déjà essayé de vider le cache du navigateur et de vérifier la connexion Internet, mais rien ne semble fonctionner.Est-ce que quelqu'un a déjà rencontré ce genre de problème avec Chrome sur Android ? Cela pourrait-il être lié à des paramètres spécifiques ou des extensions qui bloquent certains sites ?Merci pour vos conseils et suggestions !

Je souhaite développer une application mobile pour mon site web, [link hidden], qui fournit des liens de dés quotidiens. Je recherche des conseils sur les meilleures pratiques pour créer une application capable de livrer efficacement ce contenu aux utilisateurs. Objectifs Principaux : Développement de l'application : Quels sont les outils et cadres recommandés pour créer une application Android qui extrait les données de mon site web et les affiche de manière attrayante ? Intégration des données : Comment puis-je m'assurer que l'application se met automatiquement à jour avec les derniers liens de dés quotidiens, en récupérant éventuellement les données depuis Discord ou d'autres sources ? Engagement des utilisateurs : Quelles fonctionnalités recommanderiez-vous d'intégrer pour améliorer l'engagement des utilisateurs et garantir une expérience utilisateur fluide ? Sécurité et confidentialité : Quelles sont les meilleures pratiques pour sécuriser les données des utilisateurs et g

Hi, @Lizzie  I was hoping you could guide me to the right person please. We are working on a B2B project, and through our discovery phase we noted that to execute the functionality we want within our APK, we need to build out a working UEM platform. We were advised that the only way this was possible was to enrol within the Enterprise Partner Program. We applied but after a week we were told we were not eligible, but not entirely sure why. When something like this happens, who can we speak to please to understand how we can move forward? Many Thanks John

Hello there, We want to apply for EDLA certificate, here comes a question about the Android version update.If we pass EDLA with Android 14, should we give another update to Android 15 for the next year or next 2 years?Or we can just keep Android 14. Thanks for your time. 

Hello All,We assist the underprivileged and are attempting to distribute our application to students who have been provided with EMM-enabled Android devices by the government. However, we've encountered a problem while trying to publish our application on the EMM platform; it's generating the following error:"The package name '*****************' is already in use by another application."In seeking advice on this matter, I received the following feedback:If the EMM platform utilizes a public/private Play Store, they share the same library and for large-scale deployments, the EMM provider should register with an enterprise Play Store. This would allow them to publish any application within their ecosystem without conflicts arising from the general domain.Could anyone confirm if this information is accurate? I would appreciate some insights on this issue.Regards,

Is it mandatory to support 2 subsequent versions of Android say, if we started with Android 13 ?

Good day,  I have  problem on my POCO X6 Pro telephone. Amount of contacts no the same as in Google Contact. Also I tried make it customize view but also could not fix the problem. Can you please help me with this question

What is the expiry for the webtoken returned from the createWebToken method:  https://developers.google.com/android/work/play/emm-api/v1/enterprises/createWebToken ? 

Hi All, I am facing a problem accessing the vendor account of the Zero Touch portal. Previously in the partner portal, I selected the account and created the customers under them. But now that the specific vendor account is not available it is creating a problem for us to manage the previous customers and create new customers to support via ZT API.  Please help us on this to resolve asap. 

We have had a random number of devices performing a factory reset after GZT enrollment has completed and places devices into MDM solution. The devices we have experienced this on are mostly Rhino but some Samsung tablets. The OS we are mostly dealing with is OS12. Once devices enroll, they drop into staging folders. When they are deployed, we move them to production folders. How we have been catching this is by devices showing enrollment for a second time, by MDM logs, sometime after the device was fully configured. For the devices we deployed that reset, end up back in Staging folders. For the last few weeks, we have been trying to capture what is triggering the resets. We captured logs on device side but cannot see what is triggering it. There a no logs of this command being sent from MDM solution. We suspect that it is GZT but unable to capture any logs for this action or know how to stop it. We are also having other but same issues that were listed in this discussion. Som

Updated 12th October, 2023   Current status: Fix implemented   Issue description: We've received multiple reports that some approved apps are not displayed in the Managed Play store on devices.   Latest update: Hello everyone,   Thank you for your patience and for your help to identify the problem. I've been informed by our Engineering Team that a fix has been implemented and those apps not displaying should now be visible. If you experienced this issue, please can I ask you to check if this has been resolved on your side?    Massive thanks,   Android Enterprise Customer Community Team   Previous update: Current status: Under investigationWe've received multiple reports that some approved apps are not displayed in the Managed Play store on devices.   Our Engineering Team is aware of the issue and actively working on a fix to address this. Unfortunately, they don't have an estimated time for when the issue will be resolve

We are working with fully managed dedicated devices under Android Manage API and would like to be able have multiple browser app installed but set a default browser using policy. The persistentPreferredActivities seems like the best fit for this and we have successfully used it to set preferred activities for other actions. But so far, attempts to setup a preferred activity for an http/https URL have been unsuccessful. My setup looks something like this: "persistentPreferredActivities": [ { "actions": [ "android.intent.action.VIEW" ], "categories": [ "android.intent.category.BROWSABLE", "android.intent.category.DEFAULT" ], "receiverActivity": "com.mybrowser/.BrowserActivity" } ]My "BrowserActivity" is configured to support android.intent.action.VIEW intents. <activity android:name=".BrowserActivity" androi

My enterprise app how to Google playstore account add

Hi ya'll, Just beginning to manage Android devices with Microsoft Intune and Google Zero Touch. Everything works great but I am looking for a way to automate switching a device between different zte enrollment profiles (configurations) e.g. fully managed, dedicated, azure ad shared mode etc. I've done this successfully on the Windows side. The basic flow is that when a device asset record gets updated in our asset management database, a middleware I created calls Intune APIs to name the device and move it into the proper security groups so it gets the right policies and apps.I wanted to replicate this flow on the Android side, but things work a little different with Intune for Android than it does for Windows. If I choose to use the Google ZTE iframe that's built-in to Intune, it makes everything a corporate-owned, fully managed device with no option to switch between different enrollment profiles (configurations). The other option is just to switch them in the Google Zero Touch p

Hello everyone,   Have you ever explored the Android Enterprise Help Center or maybe the Solutions Directory?  (I would also add Customer Community to this, but if you are reading this I will take that as a yes!)   If you have, I imagine many of you were on the search for an answer or looking to gather information on possible management solutions.    Finding the information you need in a timely manner, with the correct level of detail is really important, and your community contributions already play a huge part in this - so a massive thank you.   We are on a mission to make our customer resources as useful as possible for you, and we’d love your help going forward.   We have our thoughts on some key areas that could be improved, but we’d love to hear directly from you on this, through some online research sessions. Starting out with focusing on the early stages of managing Android devices and exploring how you navigate resources and find in

Hello Android Enterprise Community,We are experiencing an issue with our COPE (Corporate-Owned, Personally Enabled) enrollment where the battery information always displays as 0%. This issue occurs consistently across multiple devices and affects our ability to monitor device health accurately.Details:Issue: Battery information always shows as 0% in the COPE enrollment profile.Frequency: Every time a device is enrolled using COPE.Devices Affected: Multiple devices from different manufacturers.Android Version: Various, but the issue is consistent regardless of the Android version.Steps to Reproduce:Enroll a device using COPE.Check the battery information in the management console.Battery info displays as 0%.Impact:This issue impacts our ability to monitor and manage device health, leading to potential downtime and inefficiencies in our operations.Troubleshooting Steps Taken:Verified battery status on the device itself (shows correct battery percentage).Re-enrolled devices using COPE.Tes

Dear Community, we wanted to use Google Calendar in Combination with Outlook Mobile (Sync Calendar) with Intune. Unfortunately, we are facing the issue, that Google Calendar does not start on our COPE enrollments.After setting permissions to Contacts, Calendar and Notifications we see just for a second the calendar, but then the message pops up "Action not allowed". On our BYOD enrollments there are no problems. I guess, this has something to do with Intune (App), but i cannot nail it down what the issue could be.It seems Company Portal App is doing something different, because why it's working for BYOD Devices? I was hoping that someone else here had the same issue with a possible fix. Maybe Google calendar wants to add a Google Account, which is of course blocked at work profile level... Thanks!

Hi support team,is there a limit to the maximum number of users (admins or owners) that can be on the same Zero Touch portal?

Hello, We're using Android Enterprise together with Microsoft Intune as a device management system. Some devices are configured in Dedicated Device Mode, i.e. Kiosk Mode, more precisely in SingleApp Kiosk Mode, so an app runs in full screen and cannot be closed by the end user.The NFC reader has stopped responding about a week ago. If a tag is placed near the NFC reader, the device does not respond.If the device is taken out of kiosk mode again, NFC tags can be read again.As I said, NFC tags could also be read in kiosk mode until recently, but unfortunately this is no longer the case. This affects all devices that are in SingleApp Kiosk mode.I would be very grateful for any useful ideas.

During the development of Android Enterprise functionality, we found that COPE (Corporate-Owned, Personally Enabled) devices operate differently compared to other devices (fully-managed corporate-owned). Is there any documentation available that details the specifics of COPE device operations?