Android Enterprise Customer Community

I went buy my cellular provider and they said I need to get a hold of Samsung and have them replace my phone. I don't understand why they couldn't give me one since I pay them for the warranty and pay them to much money a month I pay 150 for 2 phones  

An app has blocked me from turning off my admin on my samsung phone and the app has refused to unistall....any one who can help??

Hi Team, I am trying to make my application as device owner app, I am trying to use QR code for provisioning. I am unable to acheive the result. When I scan the QR code  which I have generated (Generated QR code without enrollment token) in a factory reset device I am getting an error stating " Couldn't set up your device, for help contact your IT admin. Could you please help me where I am going wrong.when I tried getting Enrollment Token using AMAPI I am getting the following errorcom.google.api.client.googleapis.json.GoogleJsonResponseException: 400 Bad RequestPOST https://androidmanagement.googleapis.com/v1/enterprises/%7B573991258109%7D/enrollmentTokens{"code" : 400,"errors" : [ {"domain" : "global","message" : "Invalid enterprise id. Provide a valid id.","reason" : "badRequest"} ],"message" : "Invalid enterprise id. Provide a valid id.","status" : "INVALID_ARGUMENT"}

Hello, I‘m a product manager of Chery Automotive Company, which is China's largest exporter of automobile manufacturers, with sales of nearly 1 million vehicles overseas this year. Our recent focus is on installing intelligent systems on cars sold overseas, so we would like to cooperate with Google Automotive Services to improve the driving experience of overseas users. But I couldn’t find the contact information for car companies to cooperate with Google on the developer website. So if Google has the intention to cooperate with Chery, please contact me, thanks! ****[Personal information removed in line with the Community Guidelines]

Sistim android berapa yg cocok utk pindah ,,saat ini saya pakai ios12 apa pindah k ios14 bisa

How do I know if my device is a danger? 

We are playing around with the idea of using different keyboards in our environment and possibly even pixels. We mainly use Samsung devices so Knox provides lockdown for the samsung keyboard and they also support for getting information there as well.  We are able to block some traffic using existing proxy config such as blocing translate but having problems figuring out where exactly is Gboard pulling its information for language packs/ language dictionary. Does anyone have any good information? 

Hi everyone, I'm trying to enroll my new OnePlus 12 phone (based on ColorOS 14 which is based on Android 14) to Android for work to access my company apps like slack. I've added the company email account, and it started the work profile, started google service in work profile, have some work apps setup android device policy under work profile etc., and everything works fine, until to the very last step and in the screen it just hangs and do nothing. I've further debugged thru ADB and find those logs which I think very relevant:  12-18 11:45:05.745 21753 21753 D ActivityThread: ComponentInfo{com.google.android.gms/com.google.android.gms.signin.activity.ConsentActivity} checkFinished=false 2 12-18 11:45:05.745 21753 21753 D ResourcesManagerExtImpl: applyConfigurationToAppResourcesLocked app.getDisplayId() return callback.displayId:-1 12-18 11:45:05.747 1820 1820 D Layer : reparent to null sequence=576, seq[2], name=Surface(name=1bbdf2 NavigationBar_displayId_0)/@0xd3

I have a company called ogla-tech and we want to start mdm management sarvices in our company I fill all tha necessary information  with correct way I don't know why my application rejected . I want to know specifically which point  I don't meet in your policy thanks please help me for this I will be very grateful 🙏 the mail I received this  

I am Creating an enterprise. it show link  Please visit this URL to create an enterprise: https://play.google.com/work/adminsignup?token=SABnFGpFQtooE_ofnYGkNp0ZUleMblGnere8os5lnq37UZ09vzx-7DiTObh7Vb1vXkbpdS6DkvrhOLnZxBb8C9pUXLow6MlrSLIH03feQMD0zIQ_bdu8DrrdwlBle_QNJp77p02NdRIpIdk3Yodk_-NX3f7h5bwK3RuXBQIDpbwRPBN5LQ2zxDi46Kfwow147n0neCIwJaJ4J2cndM_othEGSw-nYAgHTaVRQvVB_ZDuhuMe3fBVXRNb9BmwqqR8p4XU4xgzb8-Tp8cwBS_cGLzaS2uEr86zhSQEnter the code:  When I lick link below. It displayG Suite is not currently supported by managed Google Play Accounts, please choose a non-G Suite account to continue.Any idea how to get this working or what do we need to do or change in order for me to proceed with this? 

We received the confirmation that our Google Account was registered with Zero Touch and that we should login to Portal für die kontaktlose Registrierung to accept the TOS.Unfortunately we get a message that we are not authorized to access the Partner Dash. Is there an account mismatch?

Hello, 😉Despite several searches I can't find a lead to the desired solution. Let me explain, we manage our Android mobile fleet with Microsoft Intune, and I need to create a catalog of private and public applications for users with a fully managed mobile.The user will be able to select whitelisted public and/or private applications from the corporate google paly store or a portal on their mobile. Is there a way to set this up?

Hi Google Community, I hope this message finds you well. I'm currently experiencing an issue when attempting to create a web application from our EMM (Enterprise Mobility Management) console. The process involves entering a title, URL, and uploading an icon image. Here's what's happening:I have correctly entered the URL, title, and uploaded an icon image that is 512px square and less than 1MB, complying with Google's requirements.However, when I press "Create," I encounter an error message stating: "An error occurred while saving the app. Please ensure that your image is a png or jpg (ideally 512px square) and has a max size of 1MB or smaller.We've attempted to replicate this issue on a different EMM account and, surprisingly, it works as expected. This leads me to believe that it might be an issue specific to our EMM account or a potential API-related problem. I'm reaching out to the Google Community for insights into what could be causing this issue. If you have experienced

What's up with this phone.Wh6 can't I get to the home screen where all my apps are suppose to be

Is there a way to process a name change in Managed Google Play account under Organizational Information - specifically Organization Name?Company has rebranded, I am looking for the easiest way to align the name on the back end.We have roughly 1000 devices enrolled with the current account linked to inTune.

Hey! Does Google offer paid enterprise support for issues related to Google Accounts getting deleted or suspended? We have fixed the issue now, but it took much longer than expected and causes issues in enterprise setups. 

Hi everyone, Recently, I'm having some problems deploying Android Enterprise using Google Workspace EMM. Initially, I used workspace to adjust and manage Android devices. However, the requirement to scan a QR to create a work profile has been added. I realized that I can't use workspace to create QR. Then I tried it with the Google API solution using a non-G Suite account to generate a QR code and create a work profile. But I don't know where I can manage and install the devices that have joined my organization using the interface (like Workspace, ManageEngine do). Can someone help me with this problem? Many thanks! 

Please remove my automatically resetting demo mode in my phone.

Hi, Greetings to all.Have you tried the possibility of displaying and installing the Managed google play work apps(Public apps, iframe LOB APPS, iframe Weblink) for an UN-MANAGED Device in an Intune Comp portal situation ?. If so please share your experience and success rate for an LOB Apps workflow.Regards, Govi

Hi, For the past few months we haven't been able to approve apps with new permissions under:https://play.google.com/work/permissionsupdate Clicking on 'Accept' disabled the button and changes to 'Accepting' for a few seconds then just re-enables and back to 'Accept', not like previously where the app would accept then fade out of view. Done the usual try different browsers, clearing cache etc. No difference. Can this please be investigated.

Background: We use Zero Touch Enrollment for android and Intune for our android devices but run into issues with the Wi-Fi MAC Address being set to randomized by default. We preset the Device MAC Address on our on-prem android devices in our system for validation along with a certificate. These devices must have the Device MAC Address first and validate the certificate later. Issue: A device comes in and we have to enter the Wi-Fi setting before the device connect to Zero Touch Portal and Intune. Does seem like that big of issue but when you have a large number of devices and have to manually enter Wi-Fi settings or scan barcodes then this can waste a large amount of time - days.   Best solution would be the ability to provision the device in Zero Touch Enrollment because only thing that would need to be done with on-prem device is power it on. Problem is missing MAC Address provisioning. "android.app.extra.PROVISIONING_WIFI_PASSWORD": "xxxxxxxxxxxxx","android.

When utilizing Android Enterprise to administer our collection of Android devices, we've encountered an issue. Specifically, when we apply a new policy to a device and the previous policy included certain Google apps (specifically Chrome and Gmail) and non-Google apps as 'FORCE_INSTALLED,' but the new policy doesn't contain any app, we observe that all non-Google apps are uninstalled from the device, while Google apps(Chrome and Gmail) remain unaffected. Chrome and Gmail continue to be installed in the work profile but are not present in the managed Play Store of the device. Could this behavior be considered a bug, or might there be some aspect we're overlooking in this scenario?

Can someone please confirm if this support page is still accurate when it comes to a private app being checked? "Aren't subject to the same checks as other apps. As a result, they can't be converted to public apps.Are non-transferrable. You can't transfer ownership of an app to a different Play Developer account." From -> Publish private apps from managed Play in your EMM console - Managed Google Play HelpWe recently had to deal with an issue that came about from one of our private apps. 

No text available

Hi,Personally owned devices with a work profile running on Android 12 and above devices today, we are over controlling their personal space by demanding complex password setup.there are two passwords affected by this Password complexity setting in Intune :The device password that unlocks the deviceThe work profile password that allows users to access the work profileEven we choose medium complexity, user are getting a notification to change the device password to complex. this is not feasible for the BYOD scenario. Yes, i can understand security perspective avoid simple passcode, but policy shouldn't force for lengthy and complex passwords. how you configured this password complexity your environment ?.