Android Enterprise Customer Community

Hi,  Does anyone have any experience with migration from Soti to intune? What was your experience and how did you do it? Do you have any tips? Best regardsMirza

Apakah perlu penggunaan Android 14 Enterprise untuk kalangan Pemerintahan? Bagaimana tentang keamanan dan kerentanannya.

I'm trying to configure Gmail via managed configuration. I discovered that inside the apk there is a bool restriction "allow_unmanaged_accounts" (Allow Unmanaged Accounts), but it is not mentioned in the documentation (https://support.google.com/work/android/answer/7065453?sjid=7171601269613811155-EU).Setting the value does not affect the operation of the application in any way.I would like to understand whether this limitation is supported or not?

Current status: Fix implemented   Issue description: Admins may not be able to configure gmail exchange configurations. This is due to the Gmail app schema not being retrieved.   Latest update: Hello everyone,   Thanks so much for your patience here. I've been informed by our Engineering Team that a fix has been implemented. If you experienced this issue, please can I ask you to check if this has been resolved on your side?    Massive thanks,   Android Enterprise Customer Community Team   Previous update: Current status: Under investigation   We are aware of an issue where Admins may not be able to configure gmail exchange configurations. This is due to the Gmail app schema not being retrieved.   Our Engineering Team are actively working on a fix to address this. Unfortunately, they don't have an estimated time for when the issue will be resolved. We will continue to monitor this.   Please comment on this post, or if you

We have rugged operational devices from various OEMs that we use for specific purposes to run the business - and we put our own internally developed business apps that we need on the devices.  Those are the only apps that an end user ever opens, and, we usually have a specific Launcher in place.  We don't usually look too much at the "consumer" type apps that come installed with Android on the device, normally.  (calculator, clock, gmail, google TV, etc.)  However with the recent news about Chrome vulnerabilities coming out, we have started to look at this again. I am curious how others are dealing with this situation - do you update these other apps on your rugged devices, even if they are never used?  Do you remove them?  If you do update them, how do you do it?  Does it happen automatically without intervention, or do you need to add them in as managed apps to whatever MDM you are using?  What we see is, without taking any actio

Hi everyone, We are using Google management API and using AE to manage devices, we need to use the Gmail to let user access to their email, however, if we enable user to add their account (use the "modify account enabled API', actually they can also access to a normal Google play store, even we set the play store mode to whitelist, they just need to select their own Google account in the store, then the store mode will be a normal mode So it seems this is a paradox1 If I do not let them add their account, they can't access to Google play store in normal mode, but they can't add account to access Gmail either2 If I let them add their account, they can add account to access Gmail, but also they can access to Google play store in normal mode, which is we don't want this happen I also see some configuration template in the Gmail when I want to deploy it via policy, but it seems a bit more complicated, is there any way I can find some reference? Thank you very much 

Hi all,has anyone been able to force fully managed devices to use 3 button navigation instead of gesture mode which is very painfull (since Android is forcing this) in many admin cases?Could be also be an intent if available.Our vendor of the devices tried to integrate that into their OEM config app but (as they told us) Google restricted that, so we ended up to do this manually on every single device.Maybe @Lizzie you know someone to ask about that?

We have a use case where we use Android devices that are corporate-owned but also personally-enabled. Within our ogranisation, we want the capability to trace and block apps. However, this is currently not possible because the apps are installed in the private section. Is there a way to achieve this in the private section? We are using Microsoft Intune as our MDM (Mobile Device Management) environment.

we have an app that requires to set 'Allow all the time' for location permission. We are using Intune MDM and the android 13 enrolled device are using the enrolment of android enterprise corporate-owned fully managed and corporate-owned with work profile. In Intune, there is app config and I set both location auto grant and deploy to the devices.   After the app config is deployed successfully to the device, I checked the location permission for the app is still 'don't allow'    Then I launch the app to accept the location permission prompt to select 'allow only while using the app'. However, the user is still able to change location permission for the app.    Question is this by design that user is able to change the location permission of an app even it is set as auto grant in MDM? Is there a way or is it by design that google does not allow MDM to set 'allow all the time' for an app location permission and it needs to

Is it possible to link multiple resellers to Zero Touch portal? We have users based in the UK, Australia, India and the devices are supplied by different rseller in each country. Can we link them all to the Zero touch so all devices can be managed the same way?

Hello,I am having an issue with contacts from my work profile not being recognized when I have an incoming call, the notification is showing the phone number, but as soon as I pick up the contact name shows up. Calls history also displays the contact name.I am using my personal phone (aosp android 13) as a work phone, with two sim cards and a work profile linked to an enterprise google account. Both profile have Google contacts and dialer apps installed, with the "Identify callers numbers" option turned on. Gave all the permissions I could to both apps, but this hasn't fixed it. Any suggestion ? 

Hi everyone, We are using MS Intune to manage our Android devices. The Security patch level data on our Android BYOD enrolled devices seems to be blank on all devices as they do a new sync via Company portal app. It seems like this has all happened in the last few days.Any other MS Intune customers seen this behavior last days? This is very critical to our device compliance.Currently we have a little over 3000 devices enrolled in BYOD mode, and patch info is now missing for about 2/3 of them. On some of our devices where we still saw the info, we did a check device settings in the company portal, and then the info went away. This was with Company Portal version 5.0.5981.0. First guess was that some change to company portal app was causing this issue. There are a lot of devices with recent contact time that still show patch info now, but not sure what CP version is on them.thanksJarmo

I have COPE setup with Intune and getting an error when opening the native Samsung messages app (work profile).  The app does not open and only encounters the following error: messages can only be used by the owner of the device. This Google article states that it should work by sending through the default sms app in personal profile. Has anyone come across this?

Hello 👋 

No text available

Hi All, We are an organization of around 500 employees. We are now moving to zero touch enrollment for our devices. We now have a gmail id connected with our Intune managed google play store. We have created a new business id for zero touch portal and all the EMM configurations have been set.  The problem I am facing is how to add/connect this new official business google id  to managed google play store without needing to re-enroll our devices. The previous user who was handling this, connected the managed google play store with a gmail account. Could you please help? We have over 100+ enrolled devices. Thanks in advance.RegardsIT Group

How to upgrade from personal to business customer and acquire devices with enterprise 

Our devices are getting mass hard reset, Certain spikes are happening when we see in google cloud console metrics we found Devices.delete method got triggered 5k times. And this is happening frequently not sure how to stop this below is the reference of stack overflow link. We are at critical edge any suggestions are guidance will really helpful https://stackoverflow.com/questions/77099500/automated-hard-resets-multiple-devices-are-getting-hard-reset-automatically-thr?noredirect=1#comment135928536_77099500  

Trying to install huawei health apk but my phone believes its a cooperate app and wont allow it.  Seems it's some kind of problem because I should have the rights. Pixel 7a which should have the latest updates 

In google play console can I know how many devices have my app installed via Android Enterprise?

I'm unable to create accounts in the ZeroTouch portal 'unexpected error' this is all of our users.  It's the British Telecom reseller account that we use. Kind regards Kathryn Liddle

Hey everyone,is it possible to use COBO (Corporate Owned, Business Only) and Google One?I have a device with a private account enabled (mainly for paid apps) and when I try to enable Google One backup it just reloads and it does not go on. 🤔 🤔Thanks for your time. 

Won't these rugged phones using Android 12 without updates over time get bogged down?

No text available

Hi everyone We are using Android Enterprise, and we find out that after enrollment, no matter by scanning the QR code or using ZT, some apps will be removed, even we configured to keep the apps by using this ""android.app.extra.PROVISIONING_LEAVE_ALL_SYSTEM_APPS_ENABLED":true" So I want to know, why the apps will be removed and what will be remained? Is there a way for me to predict what apps will be remainded? Like some non entertainment app will be kept, while the others are not? Thanks