Android Enterprise General Discussions

Hi,Have an issue when linking Intune to Zero-touch.When connecting the 2, it does not add any "PROVISIONING EXTRAS" I can create it manualy, with the EMM DPC and DPC extras.When i asign it manualy it work, but when it's set to "Enterprise Default Profile" it will look at the DPC extras from intune (That is Empty) and then just ask for QR or code to the Profile.The Intune profile that is selected as default is a "Corporat-owned, fully managed user device" profile in ZTHave been in contact with Microsoft regarding this for 3 months, and they cannot help me, they only thing they can say is "The profile maybe Corrupt" and we need to create a new one. We have 250 devices added to ZT by this pointHave tried unlinking, and linking after waiting 24 hours, and so on. But nothing have worked. I was hoping that someone in here can help me with this 🙃

Alguien me instaló esta aplicación para uso ilegal de mis dispositivos y obtener internet.Un empresario con pocos escrúpulos se hizo con el control de muchos permisos y contraseñas. 

When trying to login to managed google play with the account link to our intune, Google says the account does not exist. So it is not possible to troubleshoot why some application are not syncing to intune.the sync seems to work fine, but new webapps (which I use just to deploy certain links to the users device is not syncing)

Hello, When a device is enrolled with Google workspace, there are 2 applications environment (personal and work), when we restrict access to only work applications menu, how can we enable applications that are already in the device to the work applications list please? Thanks!

I like to prevent my device from factory rest with hardware button (Power + Volume).I put two restriction for user not to reset device, those are not able to prevent the user from hardware reset.private val dpm: DevicePolicyManager by lazy { context.getSystemService(DevicePolicyManager::class.java) } dpm.addUserRestriction(adminComponentName, UserManager.DISALLOW_SAFE_BOOT) dpm.addUserRestriction(adminComponentName, UserManager.DISALLOW_FACTORY_RESET)How can I achieve this hardware reset restriction ?

i am trying to publish the apk but i get this error message : (can't publish app try again in a few minutes) any suggestion please to solve this issue ?  

Hi, Does anyone know whether or not it should be possible to turn location accuracy (within location services) on via EMM on a Fully Managed device? Or is it a decision placed in the hands of the user for privacy reasons? We use WS1 - there is a "high accuracy" setting in the restriction profile but the wording on that seems to correlate with Android 4.4-8.1 when you look at this document - https://support.google.com/nexus/answer/3467281 It feels as though "high accuracy" and "location accuracy" are two seperate things. 

How do I implement the individual use of passkeys on an Android Enterprise managed device where no personal account is available? There is only a 'non-personalized account' for all devices. There is no possibility to store the passkey in the Google Password Manager. What are the alternatives to use this feature under Android Enterprise?

Dear Team, Greetings, we would like to know the recommended and supported OS version for BYOD device with Android Enterprise work profile ?.  share your views. as microsoft is moving towards supporting only iOS16.0, like this Android is having any new approach on OS perspective ?.

Someone set up android enterprise and microsoft azure With all my gmail accounts with all my permission I need help to get them out of my phone and to delete All of this

The Motorola G40 Fusion phone is reset via EIM, enabling automated phone resets.

Hi, currently my AMAPI account has a limit of around 600 devices,  I applied for a device limit extension from Google Form but did not receive any reply from them, It has been more than a week. Can someone help me how to get the device limit extended? @jasonbayton  

Hello Everyone,I have a slight issue with copy-paste on Corporate owned, personal enabled devices (COPE) managed via Intune. To put it simple - people can copy text from work profile to personal. Happy to be pointed to the basics if I missed something obvious, but I feel stuck.Intune configuration for COPE devices has 2 values: "allow" or "not configured" (not helpful). I had support cases open with Microsoft and Samsung, but former blames OS defaults, while latter blames Intune (not helpful).I couldn't identify the setting in OEMConfig (Knox Service Plugin), so got Google Enterprise account, configured it for Zero Touch enrolment using Intune token and realised that I was looking into "crossProfileCopyPaste" control and don't have a clue how to use it in DPC extras and if that's even possible.Is it possible to use AMAPI with Intune management? If yes, does anyone have any examples? What are other ways to restrict copy-paste from work profile to personal? I find it difficult to be

Hi, Android is asking 6 digit pin for work profile whereas I have 8 digit work profile pin set by IT admin.I have to try 5 failed attempts .. and then after 30 seconds the 8 digit pin comes up.It's very irritating, please help.

Hi community, We are a multibrand company with one Playstore account for multiple brands and Millions of users. Behind our public phone numbers we have established processes which do not support a method like 2FA. On the other hand we cannot show a manually managed developer phone number with a potential of Millions of customers. Hence I have a couple of questions:Will there be an alternative way to verify the account details apart from 2FA? Apple offers a manual processCan the contact details be changed later?Is it possible to provide different eMails and phone numbers per brand? Or do the given details apply to all brands/apps under one account?Does a preview exist where exactly in the store presence the account info will show up? Thanks for feedback!Max

I am an Admin and I know I add some of the others presently in the Zero Touch Console. I do the work in Zero Touch. The person that has the Owner Role Just orders the phones.So my question is how do I change or add a Admin in Zero Touch?

Lizzie, is there a known reason for this to still be occurring?   EDIT: sorry just realised this was specific to the Play store not updating, BUT this article is getting referenced elsewhere as the reason for GZT having issues which then cause the device to reset.  So what I'm actually asking is whether there are any other known reasons for GZT continuing to have this issue even though the Play store update issue has been fixed.   Samsung A Series Devices Android v14 Work Managed GZT > WS1 MDM Play store version is up to date on 42.xx   Enrolment completes, then shortly after we get the GZT warning it needs to reset.     *[Post moved to create a new topic - title updated]

I have enrolled few devices in our amapi EMM and Google's own AMAPI Colab. Apps are getting pushed to work play store and its picking up the managed config which are already created while pushing the app. But next time if I make any changes to managed config, DPC is not pushing those changes to the app. Again if I re-install the app, its picking the new managed config.  Is there any issue with the latest DPC version related to managed config?  @jasonbayton for your visibility. 

Android 14 tablet(Samsung-SM-x210) could not perform the factory reset programatically. Others android version working fine. Got and error for admin user "SecurityException: java.lang.SecurityException: User 0 is a system user and cannot be removed". 

We sell new Original Equipment Manufacture (OEM) smartphones and manufactures' reconditioned smartphones. Sometimes we sell new top brand smartphones. Occasionally we get customers who want the latest version of Android when the value priced phones we buy are loaded with EMUI or Android ver.10. Is it possible to contact someone for assistance and instruction on Flashing smartphones to the latest Android version if the phone's model is compliant with Android 12+?  Thank you muchWe are... phonebirdy.com 

Tried to download an apk but it was blocked by it admin how can i solve this  

Hey! We have a rather unimportant problem with Managed Google Play regarding apps that are no longer publicly available. We currently approve apps via iFrame and can then release them via MDM. With WorkspaceONE, we can theoretically also approve apps via https://play.google.com/work and then import them from Google Play all together. If a developer retires an app for (Managed) Google Play, the approval of the app can no longer be revoked. The app will then no longer be listed in Managed Google Play. ( https://play.google.com/work/licenses/apps )The app is then no longer displayed at all, even if it is actually included in the configuration of a collection. Ironically, in the current case, some GoogleServiceAccounts of devices are authorized to install a withdrawn app and can see it, but our Google account in MDM no longer has authorization.Although the Google Account in MDM cannot find the withdrawn app, you can use the import function for approved apps to import these a

Hello people,I'm writing here 'cause I'm facing a strange issue, if I enroll an Android Enterprise device it no longer receive the assigned compliance policy, and the default one is in error state. The other admin tried and all is working as normal on his device, so I'm not yet sure about the impact.The dynamic rule that populate the group for assign the policy is working fine, the devices are added.Another thing is that all the application that are required for the same group are no longer installed, and they're also not available looking for them in the Managed Play Store.Did any of you encountered similar issues? Not sure when it started 'cause I was busy on different stuff and did not enrolled any test device in the last month...Thanks in advance to anyone. 

I bought my oppo Reno 11 5g in March and in June I lost it . Yesterday I found it and now when I am trying to get it oppen it firstly take a reset and then shows we are not able to programme your phone Can you plzz tell how to deal with this 🥺 please 🥺

I have just purchased Google pixel 6 and it keeps rebooting every two hours. There is a prompt showing its own by an organization and so I want to disable the it_admin account.