Android Enterprise General Discussions

Hello,We understand the importance of seamlessly integrating your Android devices with CardDAV for efficient contact management. I would like to explore the options to configure Carddav settings for Android devices. We have a customer who wants to sync their contacts to Android devices from their Carddav server.  

Dear Friends, I tried to join the Android Enterprise community and become an Android Enterprise Partner through the website guidance at https://developers.google.com/android/management/join?hl=en （step2） However, when I attempted to apply, I was informed by Android Enterprise that my application information and organization did not meet the requirements. So, I tried to inquire about which requirements were not met, the detailed information about these requirements, and what we could do to meet them. But the answer we received was that these requirements are confidential, and we simply do not meet them. They are also preparing to close our application.I'm confused. If the requirements are confidential, how can we meet them?Has anyone else encountered this situation? Are there any hidden rules that are unclear? How would you suggest dealing with this situation?Additionally, here is a portion of the reply email from AE Team:“We regret to inform you that your organizati

I can't set up my work profile; I got Oneplus Ace 2 pro, country-based in Mexico. Theres a propmt window " No se puede agregar un perfil de trabajo en este dispositivo" Cant add a work profile in this device.Please help! 

I’m trying to run a media player app in android studio but it wont run its greyed out as shown in screenshot 27.I run it with the run icon in green I get message shown in screenshot 23 then it takes me to shown in screenshot 24 then I see add new shown in screenshot 25, 26

How do I make app like google earth on android studio

Dear Android Enterprise Community,I am using my own service account for creating new enterprises for organisation instead of going multiple process so, is it good or i have to change my approach.

Dear Android Enterprise Community,Do we have to create new project always for each new organisation ?I want to know correct way for enrolling new organisation for Android Management API Services.   

Android Management API back-end can access the device serial number via enterprise.devices.HardwareInfo and my device app can access the Android ID via Secure.getString(getContentResolver(), Secure.ANDROID_ID).In my apps I have all the user actions logged via a unique device ID which after Android 10 cannot be the serial number but only the Android ID. How can I know in my back-end application which device is which based on the logs and the users using the device. In android Management API there is no way to access the Android ID and on the actual Android device there is no way to get the serial number programatically. So both sides can access a unique identifier of the device but there is no way to match these...

Dear Android Enterprise Community,Do we have to create new project always for each new organisation ?I want to know correct way for enrolling new organisation for Android Management API Services.can anyone help me please. 

Dear Support, one of our AE based binding was broken because of the Google account deletion.  Our EMM support was not able to help, they put us into your direction. We have plenty of test / demo EMM system and we were not able to determine which Google account was binded it with.  Question1:How to prevent this? We have 20-30 clients and we would like to avouid same situation.Is there any public information regarding this? Question2:Is it possible to retrive the connection if we do not know which google account was used for this binding? Thanks! regards,David

Hi guys.  I have run into an issue when trying to provision Android phones as a reseller. When i add new devices to a customer, no matter what their "default configuration" profile is set to. It goes to an old profile called Enterprise Default Profile.  Also when downloading the CSV file, the profileID is not something that is found anywhere else.  It seems that this setting is pushed from the link with intune. Is there anyway to change this or do i have to disconnect the link? Appreciate all the help i can get! 🙂     

Hi Guys. I am currently working on getting some devices for our warehouse enrolled into Intune. We already have our stuff setup, and plenty of phones enrolled.  But for some reason, it seems like there is a disconnect somewhere between Intune and Managed Google play store (Yet not wholly). I can sync apps down, and enforce them onto the phone and they will show up. They will also show up in the google play store. The problem lies with the setting "Allow access to all apps in google play store". When this setting is set to not configured, you should not be able to see the regular app store but only the apps published by your IT Admins.  I have tested this on both Corporate owned Work Profile and Corporate owned Fully managed device. Same thing happens. I have also tested on a demo tenant I set up where it works perfectly fine.  First 2 pictures are from real tenant, the "bug". Next 4 are from Demo tenant where it is working I appreciate all the help I

We are facing a situation where users are complaining about the default Samsung Keyboard that comes with Galaxy devices as the corporate device. We are looking into providing other options such as Gboard and Swiftkey but the problem is we are unable to fully secure traffic going to these third party services.  For Gboard there are some options onthe MDM as amanaged app while Swiftkey does not have many options. Main reason we stick  with Samsung is the Knox service plugin which helps secure the device more including keyboard however it only applies to samsung keyboard. With each other keyboard we introduce we have to rely on the key value pairs that come with the app to select options we can lock down as needed. Not all the app developers are enterprise focused so its hard to get any feature requests thoguh. Only other thing I can think of is blocking traffic at a network level to ensure nothing goes through but then we would need to know the addresses that are used. Has anyo

Is there a proven method to determine why a device might be failing Play integrity verdicts? From what I can see it appears to be a black box. I'm trying to troubleshoot a BYOD device that is failing the Strong Integrity check and Device Integrity check. We've checked the device is a certified device (Samsung S23 - SM-S911B), Device has Google Play services enabled and is showing as certified in the play store. Bootloader isn't unlocked, the build seems to be an official build (UP1A.231005.007.S911BXXU3ZWJ6) also. Anyone have any experience with this? Thanks.  

I've been trying to enroll my Honor pad x9 using qr code method . But I keep getting stuck after "Getting ready for work setup"I'm new to this and don't have much idea on the topic.   

Dear Android Community,We are a trust organization and building an enterprises Mobile Application for our employees. As a part of our commitment to strengthening the integrity of our mobile application, we are exploring the possibilities of implementing a binding mechanism with following device identifiers: IMEIIMSI MAC address.This additional layer of security aims to enhance the trustworthiness of our mobile application, providing a more secure environment for our employees.However, we are facing some challenges in implementing this functionality, especially about the latest Android versions and privacy considerations. I am reaching out to seek your expertise and guidance on the best practices to fetch any of the above-mentioned methods in compliance with the Android security standards. I want to ensure that my application adheres to all the necessary permissions and privacy policies to access this sensitive information.If you have any relevant resources, code examples, or

Bonjour J'ai réinitialisé mon appareil et il affiche qu'il a été bloqué pour une reinitialisation non approuvé.Comment le débloqué.  

 A customer reached out to us, after they received an e-mail from Google regarding the account which was used for creating the managed Google Play Store binding/token in Intune. Google informed the customer this Google account was deleted due to Terms of  Service violations. Since this Google account is used for the Managed Google Play binding/token this issue has quite some impact for the customer. The customer reached out to (let’s say) Google first line support but ended up with nothing so far. Besides the e-mail notification about the account deletion the same e-mail suggests to start an account recovery wizard, but this is an dead end, since the customer ends up with: ’Google doesn't provide another way to sign in to this account’.My question is twofold:-Is there any way left to restore the account?-Is it possible to get informed what the actual Terms of Service violation of this account is/was?Thanks!@jasonbayton 

I have a 23 Outback and was wondering why the speed limit sign doesn't show on the map while just driving(no destination entered). If I'm not using Android Auto my phone shows the speed limit just driving(no destination entered).It does show when a destination is entered I'm guessing when available(but most times at least on highways).Any ideas or a suggestion to the AA developers to add it.

how do I create a company, I only see *Android Management API *on Android Enterprise I do not have access

Hi I created service account on my google could project got my public and private json keys.now i am trying to create  google.androidmanagement this is my code pleases give me an advice " const SERVICE_ACCOUNT_KEY_FILE = 'C:\\Users\\User\\Desktop\\happyIconProjects\\MDM github\\AndroidManagmentAPI\\backend\\src\\Google\\keys\\mobile-device-managment-409407-20c331616ec6.json';const SCOPES = ['https://www.googleapis.com/auth/androidmanagement'];async function createAndroidManagementClient() {    console.log(SERVICE_ACCOUNT_KEY_FILE)  const jsonContent = await fs.readFile(SERVICE_ACCOUNT_KEY_FILE, 'utf8');  const serviceAccount = JSON.parse(jsonContent);  const authClient = await auth.fromJSON(serviceAccount, SCOPES);  console.log("we passed here ")  console.log(authClient)  console.log("****************************")   const androidmanagement = google.androidmanagement({    version: 'v1',    auth: authCl

J'arrive pas à ouvrir les applications 

Hello! My apologies ahead of time if this post isn't in the correct spot. Let me start by saying that I love Android, and I'm so thankful for the community here. Situation: I work at an employer who says that they are totally okay with me using a company-owned device as my personal phone, as well.  They have set up a personal and work profile on the company-owned device.  My question... I saw this webpage here... https://support.google.com/work/android/answer/7502354?sjid=14497149945405543837-NC#zippy=%2Cmy-organization-owns-my-device Based on this article, am I understanding this correctly? ...That somehow - even on a company-owned device - the personal profile apps are not monitored? Just seems too good to be true given that it's a company-owned device.  Thank you for any clarity you can provide here. I'm not super worried, but I just don't know that I feel comfortable with my employer having full access to my password manager, m

Hello,I've almost 200 devices running my app in Kiosk mode. Recently, the upgrade of the app seems to be not performed by the devices, even if the early versions sent months ago passed throught and were successfully installed. The main configuration of the app is not changed. I'm using windowed mode to update and "always high priority" feature. What can be the issue origin? The update was sent to the store ten days ago.

I am deploying the Knox Service Plugin app and a Configuration policy through my MDM (Microsoft Intune). The app successfully installs on the device, and the policy shows as successfully applied. However the setting I am trying to configure (Screen Timeout = 5 minutes) is not configuring. If I manually open the KSP app on the device and select Apply Latest Configuration, the setting successfully gets configured. How do I make the setting configure without manual intervention?