Forum Discussion
videos go black when on a tab for too long. Audio is still there and playing. How do I fix it?
Processor AMD Athlon Silver 7120U with Radeon Graphics (2.40 GHz)
Installed RAM 8.00 GB (7.24 GB usable)
System type 64-bit operating system, x64-based processor
Graphics driver: Adrenaline 25.8.1 (Originally I didn't have this one I had the basic one it comes w/ but even with that one I would get the same issues)
Issue in detail: Hello I have been having issues with video play back on my internet browsers. I use chrome but to clarify I have tried them all and they all have the same issue. Basically after awhile on a tab any videos loaded will go black. The audio is still there but the video itself no longer shows images unless I go to a new tab. I have tried turning off hardware acceleration, I have deleted my browsers cache, I have changed my power settings, I have even reset my whole PC from factory reset and it still happens. My graphics card is AMD Radeon and I have the latest adrenaline graphic driver installed. Any ideas on the issue?
Mysteryk thanks for reaching out.
The issue you're describing appears to be related to Google Chrome browser, and this community is dedicated to ChromeOS.
Please can you try to post your question in the Google Chrome Enterprise Browser Help Community instead if you are using a machine with an enterprise managed browser; or Google Chrome Browser Help Community if it's a regular, unmanaged browser ?
1 Reply
Mysteryk thanks for reaching out.
The issue you're describing appears to be related to Google Chrome browser, and this community is dedicated to ChromeOS.
Please can you try to post your question in the Google Chrome Enterprise Browser Help Community instead if you are using a machine with an enterprise managed browser; or Google Chrome Browser Help Community if it's a regular, unmanaged browser ?
