Forum Discussion
Device enrolled in different company
In general you should get in contact with them.
Normally this shouldn't been able to happen as in this case Zero-Touch Portoal takes places which is based on IMEI (or SNR if there's no IMEI). But the devices are uploaded by a reseller.
So it could be that the their reseller did something wrong but in general you should contact them to clarify this.
i talked to Publix and they were just curious how i got the device, thinking i got a "lost" device of theirs. They suggested calling Google to see about tracking down the S/N on their end to see if it can be moved. Happen to know what number i cancall for that area.
Where did you acquire the device from? Not try to accuse of anything malicious here but if you bought it from the gray market (e.g. Ebay) then it might have been one of their devices originally. That or a reseller fat fingered an IMEI for another device. The CT60 is just a likely device for Publix to be using in their operations so it wouldn't surprise me if it was theirs at some point.
And to add here to what Matt wrote:
We had something similar here. Another company bought a device via eBay but this was a device which got stolen from us in the past. I always wonder companys buying stuff from eBay. I would definitely recommend not to do so.
