Forum Discussion
Is there any way to disable Google Play Protect (GPP) during QR code enrollment to avoid blocking an MDM app?
Just to mention, more information on this update can be found in the AE Partner Portal for partners and the Help Center articles have been updated. Please let me know jasonbayton if you feel we should highlight this further or in a different manner. It will be useful feedback.
HeadwindMDM do you have access to the Partner Portal?
Sure, most of the complaints I've seen aren't coming from already-approved partners.
Slipping in a help centre article and hoping folks stumble to it after whatever amount of damage this does to their business is unpleasant. There was no blog.google "tightening requirements on custom DPCs", no customer community announcement I saw.. so only those least likely to be impacted by this (existing partners) were proactively informed ahead of time I guess? If that's not the case my mistake, but Headwind here has struggled for most of the year after the change, I'm sure a pre-emptive Google play developer alert based on apps with the same flags it's using to block apps would have saved a lot of headaches (again if it did that then I'm mistaken).
Otherwise much more could have been done without impacting people's livelihoods here. Blimey Google has given Device Admin vendors 7 years and counting to migrate, PlayEMM... 5 years and counting? This feels like an overnight change by comparison
Thanks so much for the ideas and feedback here, jasonbayton it is really useful. I'll certainly share this internally.
Just to come back on your point regarding the 'no customer community announcement'. As you know we frequently highlight product updates here in the community, even more recently sharing some of the AMAPI updates and we put a lot of focus on trying to highlight any product updates that could be impactful or interesting to customers.
I think as this specific change is far more focused/actionable for partners, this is why it was just shared in the Partner Portal. But, we also updated the Help Center so that the information there is as up-to-date as possible for anyone looking for that information.
Thank you again for this feedback here, it is really useful as previously mentioned and it's good to have these types of discussion.
Lizzie
I appreciate you, thank you :)
Custom DPC is.. maybe not prolific.. but popular and only growing as permissible use in AMAPI leads to fewer orgs being able to use it (or being approved to use it). I'm helping two organisations build their own custom DPC solution at the moment: one for AOSP, the other because they were rejected by the AMAPI gatekeepers, and can work without Play based on their use case. Neither would be partners in this case.. both may look to distribute on GMS devices now or in future.
That doesn't even cover the nonstandard use cases like Acurast, or some open source projects I've seen use DO to set devices as dedicated kiosks (a music player comes to mind, but I might be wrong). No partners there.
Thank you!
jasonbayton Contact us if you have technical issues with integrating a DPC into an AOSP, we have several successful cases and prepared a doc: https://h-mdm.com/hmdm-aosp/ I'd be happy to share our experience with AOSP.
