Forum Discussion

Level 1.5: Cupcake

3 years ago

Managed Google Play API Error

We manage our mobile device through Intune; we also manage multiple tenants. I didn't know when I did this, but I made the mistake of signing into a new tenant with our Managed Google Play account th...

Google Community Manager

2 years ago

Hello kwilson_fbsg,

Welcome to the community. Thanks so much for your post here. I've sent you a direct message here to your Community inbox (top right of the community page, marked by the little envelope symbol), with a couple of questions.

Hope to speak with you soon.

Thanks,

Lizzie

Jon
Level 1.5: Cupcake
2 years ago
Hello Lizzie,

We are facing the similar problem. That is, we also see the error message “It looks like your tenant has been unbound via the Google Play console. To browse Managed Google Play, your Intune account needs to be connected to your Android Enterprise account.” when we try to add a Managed Google Play app in Intune. And the connection status is green.

Can you advise us on how to fix this?

Thanks,
Jón
- Lizzie
  Google Community Manager
  2 years ago
  Hello Jon,
  
  Great to meet you and thanks for your message. Can I check have you already been in-touch with Intune about this?
  
  Speak to you soon.
  
  Lizzie
  - Jon
    Level 1.5: Cupcake
    2 years ago
    Hello Lizzie ,
    
    I appreciate your reply.
    
    I saw the post by kwilson_fbsg and thought I'd check here first to see if that post helped anyone. I haven't contacted Microsoft about this issue yet.
    
    Thanks,
    Jón