App Management
73 TopicsPlay Store number of downloads counter
Hi all, Just had a question which might seem quite easy, but couldn't find the answer. I wonder how the number of downloads accompanying an application in the Play store compares to the number of downloads not done manually by a user, but downloads based on apps pushed from an EMM. For several applications, I see relatively low numbers of downloads in the Play store. Based on these low numbers, I can practically guarantee that downloads via Managed Google Play are not included here. In itself plausible, but I have not been able to read anywhere in documentation whether or not this is correct, can anyone confirm this. At the same time if MGP downloads do not count towards the number of downloads listed in the Play Store with the app, are MGP downloads counted separately somewhere? Thank you in advance, Tom255Views0likes14Comments[Feedback] App installs: share your experiences & suggestions
Hello everyone, Our team is always interested to hear your insights around the current employee experience on managed Android devices and profiles (Work Profile). One specific area of focus is the application installation experience, particularly for apps installs that happen while the device is in use (not part of initial setup). The installation experience can vary depending on a variety of factors - the device model and Android version, configuration of your EMM’s DPC client, management mode of the device (fully managed vs. Work Profile), the permissions required by the app, the source of installation, permission policies, etc. Based on your setup, it would be fantastic to hear some of your user experiences and what improvements you’d potentially like to see? I know this is an interesting topic for many of you, so I'm looking forward to hearing your thoughts, feedback and having a good conversation. Massive thanks in advance, Lizzie270Views1like16CommentsDevice Owner Provisioning
My company is building a startup that utilizes Android boxes, and we want to have a way to provision applications to all of the devices and control their configurations remotely. I had a brief look at "device owner provisioning," and it seems like the right thing. Do we have to use an EMM, or can we use the management API by ourselves? Is there a way to get a technical support on call to discuss the best path for us? Main requirements: - The user does not have to log into the Play Store on the device to receive application updates. - The only application that can be used on the device is the one we provision (Kiosk mode). - Preferably, restrict device settings so only specific settings are visible to the user. - Management of thousands of devices. Constraints: - Devices do not have NFC or a camera.169Views0likes12CommentsGoogle Keyboard configuration Intune
Hi, I would like to know how to configure the Google Keyboard using Microsoft Intune. Specifically, I need to set up the keyboard with dual language support (Italian and German) on my Android devices managed through Intune. Could anyone help me achieve this goal?44Views0likes2CommentsOTA cache host is down
Hello peeps I fancied running automated network connectivity checks in one of my apps. Pulled in the list from the Devices category of network requirements and it looks like one of the OTA cache servers has been down for at least a week. ota-cache2.googlezip.net I raised it quietly but figured it was worth calling out here also.Solved70Views0likes4CommentsIs there an alternative way to perform the same function as UpdateApplication on Android 15?
Hi everyone, We are currently managing Samsung enterprise devices via Knox Manage under Android Enterprise DA mode (Device Admin) . Our in-house application previously used the UpdateApplication API to update itself silently without user interaction. This worked well under Android 14. However, after updating to Android 15, this API no longer functions. Based on the Samsung Knox SDK documentation, it appears that UpdateApplication is now restricted to Device Owner (DO) and Profile Owner (PO) apps. We have tried to assign all delegated scopes to our app via Knox Manage policy settings (Android Enterprise → App Restrictions → Delegated Scopes for Apps). Unfortunately, the API call still fails. ✅ What we’re looking for: - Is there any alternative methods that allows silent or managed updates of enterprise apps on Android 15, without being a DO/PO app? - Or is DO/PO elevation now the only viable path? - If so, is there an official onboarding flow or protocol to request DO/PO designation for an app via Knox Manage? Any guidance, references, or examples would be greatly appreciated. Thank you! — Environment: - Android 15 - Knox Manage (latest) - Samsung A9+ tablets - Device Admin mode56Views0likes2CommentsAMAPI Provisioning Stuck on Registration Screen
I'm facing an issue with AMAPI device provisioning. I created a policy, generated a token, built a QR code, and scanned it on a tablet. The device successfully got added under my enterprise (I verified this using the API). However, for the past 2–3 days, while the QR code scanning works, the device gets stuck on the registration screen with a large circular loader for at least 15–20 minutes. After that, I get an option to factory reset the device. Even after the failure message, when I run my script to check for new devices, I can see that the failed device appears under my enterprise. The device's state from the AMAPI response is PROVISIONING. Despite being stuck on the failed screen, I tested sending commands to the device (like reboot and wipe), and surprisingly, they work. This has left me very confused if the device setup failed, how are commands still working? Initially, I thought it might be a device-specific issue, but I tried it on another device (which was never enrolled before), and I’m seeing the same behavior. For reference, here's the structure of the QR payload I’m using: { "android.app.extra.PROVISIONING_ADMIN_EXTRAS_BUNDLE": { "com.google.android.apps.work.clouddpc.EXTRA_ENROLLMENT_TOKEN": "20Characters" }, "android.app.extra.PROVISIONING_DEVICE_ADMIN_COMPONENT_NAME": "com.google.android.apps.work.clouddpc/.receivers.CloudDeviceAdminReceiver", "android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_DOWNLOAD_LOCATION": "https://play.google.com/managed/downloadManagingApp?identifier=setup", "android.app.extra.PROVISIONING_DEVICE_ADMIN_SIGNATURE_CHECKSUM": "I5YvS0O5hXY46mb01BlRjq4oJJGs2kuUcHvVkAPEXlg" }85Views0likes1CommentManaging languages for gboard and voice typing
Is there any way to remotely configure the language settings in gboard and Google voice typing? Multilingual settings are not something I have much experience with and we're looking to better accommodate associates at retail. Thanks!65Views0likes1Comment