Mobile Device Financing Solutions
Hi Google Team My name is Fernando from Kueski Pay. We're currently expanding our mobile phone financing business in Mexico In the past, we used Android DPC for device management. Recently, Springdel approached us with a solution based on the Android Management API Before moving forward, we’d like to confirm whether their implementation complies with Google’s policies and licensing requirements for our use case. Thanks in advance for your support Best regards Fernando Kueski Pay
In-house app is not being distributed to a specific device
Hello, I am facing an error for a several months in the MC33ax from Zebra. I have an in-house app that was uploaded to Play Console, to be further linked to Microsoft Intune. The MDM is managing corporate devices by providing the app to many ones, as MC94, MC93 and MC33ax. However, everything works fine for 93 and 94, I can see the app in the Play Store, which is not happening to 33ax. In the Google Play Console, it seems that MC33ax is not part of the device catalog. Zebra support said something about reaching out GooglePlay Developer support to add the part number, and they said I should contact Android Enterprise. Is there someone able to provide assistance? Thank you in advance, Regards,
Play Store number of downloads counter
Hi all, Just had a question which might seem quite easy, but couldn't find the answer. I wonder how the number of downloads accompanying an application in the Play store compares to the number of downloads not done manually by a user, but downloads based on apps pushed from an EMM. For several applications, I see relatively low numbers of downloads in the Play store. Based on these low numbers, I can practically guarantee that downloads via Managed Google Play are not included here. In itself plausible, but I have not been able to read anywhere in documentation whether or not this is correct, can anyone confirm this. At the same time if MGP downloads do not count towards the number of downloads listed in the Play Store with the app, are MGP downloads counted separately somewhere? Thank you in advance, Tom
InTune Android connection "unexpected error"
Trying to follow this doc. We want to use InTune to control our corporate owned Android devices. https://learn.microsoft.com/en-us/intune/intune-service/enrollment/connect-intune-android-enterprise At step 7, it has me click "Launch Google to connect now" and I just get "Unexpected error. Please wait for some time and try again." Tried multiple browsers, incognito, multiple accounts, etc. All same results. We have a licensed Google Workspace tenant with Enterprise Standard licenses. The account has access to all Google apps/services. My account is both an Azure Global Admin and a Google Workspace Super Admin/Owner. Sat on chat with Workspace/Android Enterprise support trying all the obvious things for 3 hours with no resolution. They finally gave up and just said "call Microsoft" which doesn't help, it's literally an error thrown by enterprise.google.com. How do I get past this error to configure the connection? (This post was edited to remove personal information, in compliance with our guidelines)Reverting Play Store Layout After Using Collections in Intune
Hello, We previously enabled the "Collections" feature in Managed Google Play, in Intune, to organize apps into categories. However, we would now like to revert to the default layout where all approved apps are visible in the Play store without needing to be added to a collection. We have fully managed Android devices. Currently, apps that are not explicitly added to a collection do not appear in the Play Store which is causing confusion for our users. According to the Google support article here: https://support.google.com/googleplay/work/answer/9146438?hl=en It states: "Note: Creating a collection changes the Play Store layout type which requires that all apps must be added to a collection to be visible. Deleting collections does not automatically revert back to the basic layout. Contact your EMM to determine how to revert back to the basic Play Store layout in their solution." The workaround currently is to add every single app into the collection but its easy to forget. I have also not been able to add more than one of our Managed Google Play webapps which makes them not visible to our users. We contacted Microsoft/Intune support, and while they attempted to help, they ultimately referred us to Google Support. However, I haven’t found a direct way to contact Google about this—only this forum. Has anyone else experienced this issue? Is there a known way to revert the Play Store layout back to the default view without using collections? Thanks in advance!OTA cache host is down
Hello peeps I fancied running automated network connectivity checks in one of my apps. Pulled in the list from the Devices category of network requirements and it looks like one of the OTA cache servers has been down for at least a week. ota-cache2.googlezip.net I raised it quietly but figured it was worth calling out here also.Need Help with QR Enrollment for Multiple Devices in Educational Environment – Is External MDM Required?
Hi everyone, I'm managing a large number of Android tablets in an educational environment. I'm trying to enroll the devices using Android Enterprise with QR code enrollment, but I'm having trouble getting the QR method to appear. So far, only Zero-Touch shows as an option, but most of our devices were not purchased through Zero-Touch resellers, so we can't use that method. My main question is: Is it strictly necessary to use an external MDM (like Miradore, Intune, etc.) to generate the QR code, or is there a way to create and use it directly from the Google Admin console or natively through Android Enterprise? We want to deploy the tablets efficiently and avoid entering accounts manually. Ideally, each device would automatically enroll with our managed Google Play account by scanning a QR code after a factory reset. This is especially important in a school context, where we have many students and limited time for configuration. We are already registered in Google Workspace, and the tablets are in a dedicated organizational unit for students. The admin account is managed, and we are using the Android Enterprise platform linked to our domain. For reference, here are two YouTube videos showing the configuration steps I followed (which reflect our current setup): https://www.youtube.com/watch?v=jI-C_y1u8jE https://www.youtube.com/watch?v=h__pvfp559Q Any advice or clarification would be greatly appreciated. Especially if there’s a native way to enable QR enrollment without needing a full external MDM platform. Thanks in advance!
Pixel watch notifications from work profile
I use a corporate device pixel 7 pro phone. I am using pixel watch 3. THe watch app is installed on personal profile and in notifications, I see option to enable work profile apps which I have done already still I don't see the work apps notifications on my watch. I need to understand how to get this working. People using apple phones are easily using their watch to get such notification but everything with google is so confusing and complex. Let me know any easy way to get this implemented. I am disappointed in google products lately as I see my colleagues do same thing very easily with apple devices.
