Managed Play Store keeps asking for Google Play services Update

Hey!

I noticed a little bug today and wanted to ask if anyone else is experiencing this.

With the update to Play Store 46.1.37-31 [0] [PR] 755161904, a push message informs you that Google Play Services must be updated. With a COPE device, this only occurs in the work profile.

Even if Google Play Services is updated to the latest version (25.18.33 (190400-756823100)), the message appears as soon as you open the Managed Play Store.

Lizzie Is there anything known here? The Managed Play Store works normally despite the warning in the push message. I would also have logs if required.

Management

Lizzie
2 months ago
Thanks so much for all the updates everyone, I really appreciate your followup here.

Just to say, I can confirm that the fix is rolled out to 100% and so it's good that that marries up with the experience many of you are now seeing.

If there hasn't been any change on your end, I would recommend trying to manually update the Google Play app. If you are still experiencing issues please can you let me know below.

Fingers and toes crossed this is all back to normal for you and thank you again for your patience and help to resolve this. 🤩

Thanks,

Lizzie

*I'll mark this as resolved so that this is clearly seen at the top of the discussion - thanks.

44 Replies

Flo
Level 2.0: Eclair
2 months ago
Hi,

We also have the issue (for example : Crosscall Stellar X-5 Android 14 WPCOD)
Michel
Level 3.0: Honeycomb
2 months ago
Had the same issue on my own phone, but a coworker did not have this message. One on COPE (Samsung S25 Ultra) and one on FM (Xcover 6 pro). Enrolled in Knox Manage.

Got it a few times in a few minutes but haven't seen it since. Is the problem still there for the rest?
- Moombas
  Level 4.1: Jelly Bean
  2 months ago
  Yes it is on our fully managed devices still like Alex_Muc described before.
  - Michel
    Level 3.0: Honeycomb
    2 months ago
    Okay just opened the managed play store and the message popped up immediately. Running the same update as Alex_Muc mentioned in the opening post.
Moombas
Level 4.1: Jelly Bean
2 months ago
I can also confirm this (fully managed, Soti Mobicontrol MDM).
Even after i wiped cache & data it reappears.
Then i uninstalled all updates (now on 41.1.19-31.[0] [PR] 626190750) from it and run it again. Now i don't got any update message anymore (even after reboot of the device).

And i don't see this issue on my private unmanaged device.
jeremy
Level 3.0: Honeycomb
2 months ago
We’re also seeing this on work profile and managed devices Android 12 and 14, several different brands and different Android versions. I also confirmed with jasonbayton , and he's seeing the same
- jasonbayton
  Level 4.0: Ice Cream Sandwich
  2 months ago
  Yep confirmed on several devices on my desk. Highly disruptive.
  
  Lizzie Emilie_B
Lizzie
Google Community Manager
2 months ago
Thanks Alex_Muc for highlighting this. Are you finding this is happening on multiple devices? Plus, if you discard the push notification once, does it come back again?
- Alex_Muc
  Level 3.0: Honeycomb
  2 months ago
  Lizzie
  I have reproduced the behavior with five different Samsung devices with Android 14 and 15 (work profile) in our productive environment.
  I have a device in our test environment where the behavior does not occur. On this device, the Play Store has the same version, but Google Play services are on 25.18.32 (190400-755444206)
  While we only have one collection in our Prod, there are 3 collections in our UAT.
  
  The push message always appears when the Play Store is opened. You can force it by closing the Play Store task.