Forum Discussion

Alex_Muc's avatar
Alex_Muc
Level 3.0: Honeycomb
2 months ago
Solved

Managed Play Store keeps asking for Google Play services Update

Hey!

 

I noticed a little bug today and wanted to ask if anyone else is experiencing this.

 

With the update to Play Store 46.1.37-31 [0] [PR] 755161904, a push message informs you that Google Play Services must be updated. With a COPE device, this only occurs in the work profile.

 

Even if Google Play Services is updated to the latest version (25.18.33 (190400-756823100)), the message appears as soon as you open the Managed Play Store.

 

Lizzie Is there anything known here? The Managed Play Store works normally despite the warning in the push message. I would also have logs if required.

  • Lizzie's avatar
    2 months ago

    Thanks so much for all the updates everyone, I really appreciate your followup here. 

     

    Just to say, I can confirm that the fix is rolled out to 100% and so it's good that that marries up with the experience many of you are now seeing. 

     

    If there hasn't been any change on your end, I would recommend trying to manually update the Google Play app. If you are still experiencing issues please can you let me know below. 

     

    Fingers and toes crossed this is all back to normal for you and thank you again for your patience and help to resolve this. 🤩

     

    Thanks,

    Lizzie

     

    *I'll mark this as resolved so that this is clearly seen at the top of the discussion - thanks. 

44 Replies

  • Kris's avatar
    Kris
    Level 2.0: Eclair
    2 months ago

    HiLizzie 

     

    i confirm all is perfect ! Thank you and have a good day 😀

  • vmontana's avatar
    vmontana
    Level 1.5: Cupcake
    2 months ago

    Same issue here.
    We use the MDM Workspace One UEM with the Full Work Profile enrollment type on different Zebra and Samsung models.
    We are concerned about the impact this warning may have.
    Could you please let us know how to resolve it?

  • jasonbayton's avatar
    jasonbayton
    Level 4.0: Ice Cream Sandwich
    2 months ago

    It's still present on several of my devices - though I've made no attempt to update or touch them since yesterday; I'm waiting on an organic rollout to fix it

    • Lizzie's avatar
      Lizzie
      Google Community Manager
      2 months ago

      Thanks for the update jasonbayton - can I check what version are you using and still getting this issue? 

      • jasonbayton's avatar
        jasonbayton
        Level 4.0: Ice Cream Sandwich
        2 months ago

        Still .33

         

         

  • Michel's avatar
    Michel
    Level 3.0: Honeycomb
    2 months ago

    Issue is fixed here

    • Lizzie's avatar
      Lizzie
      Google Community Manager
      2 months ago

      Great news - thanks Michel 🤩

  • Lizzie's avatar
    Lizzie
    Google Community Manager
    2 months ago

    Thanks so much for all the updates everyone, I really appreciate your followup here. 

     

    Just to say, I can confirm that the fix is rolled out to 100% and so it's good that that marries up with the experience many of you are now seeing. 

     

    If there hasn't been any change on your end, I would recommend trying to manually update the Google Play app. If you are still experiencing issues please can you let me know below. 

     

    Fingers and toes crossed this is all back to normal for you and thank you again for your patience and help to resolve this. 🤩

     

    Thanks,

    Lizzie

     

    *I'll mark this as resolved so that this is clearly seen at the top of the discussion - thanks.