Forum Discussion
Pixel watch notifications from work profile
I have a pixel 9 pro paired with a pixel 3 watch, and am experiencing the same problem. However, I discovered that it is definitely being controlled by a corporate policy. Try looking in Settings; Notifications; under the Privacy section - Notification Read, Reply & Control. In my case, Google Pixel Watch is listed under the ALLOWED category, BUT, directly underneath it says 'Access to work profile notifications is blocked'. It took a lot of poking around to find that particular setting on my phone as I have all of the notifications allowed on both devices, etc. I knew it had to be blocked somehow because all of my personal profile apps are fine, but the answer was a layer deeper than I expected and not in the App Notifications section where I expected to find it.
Like you, I was frustrated that it was a 'google' issue as I see most others with Apple products having no issues, but the granularity and control that the work profile provides is very deep and I'm hoping it was an oversight within my own organization. I'm not sure if the IT team will change the policy, but I now know where the issue is. I think IT defaults to all things Apple in many orgs, so we need to keep pressing!
Thanks so much for sharing this kayakin_dan. When you say ''Access to work profile notifications is blocked' does it say this directly under the category item or when you click on an individual app (following the breadcrumb you mention here)? If you have a photo that would be great. I am able to get work profile notification on my watch, so it does sound like as you say, a potential policy restriction.
Out of interest have you spoken with your IT team about this at your company?
(As as side note, love your username - I presume you are a fan of kayaking? I am too - considering getting a sea kayak at the moment - would be great if you could share a bit about this in our community intro discussion) 😀
Hi Lizzie. It appears directly below the category item. print screen attached,.
I have a dialog going with IT right now. They acknowledged that it is blocked now that I found this setting and are working on a custom profile for me. Once they get that right, they will add it to our standard android profile. We are using Omnissa's Workspace One product which I'm sure has the capability to create the proper exception(s).
I will update my profile as suggested. I'm a kayak fisherman and love spending time on any water!
This is great to hear kayakin_dan - please do come back and share how this is going, it is will be a great moment when it starts to work for you! 🎉
Out of interest have you been using the work profile on your Android for long?
It's very cool to hear you fish off your kayak, I was speaking with someone the other day how had just been out on a kayak fishing for mackerel, it sounded very relaxing - but he didn't have much luck with the fishing that day! 😀
My company adopted the work profile as soon as it was available on Android. I can't recall how long that has been, but I had a Pixel 6xl for the about 3 years prior to my 9 pro and I'm pretty certain that it was for that entire time (at least). This is honestly the first time that it hasn't been completely transparent to me as a user. Once in a while I have to remember to find documents/messages/pictures in one profile or the other, but otherwise it has been good for the company and uneventful for me.
I will update the thread when they get this figured out.
The right kayak makes all the difference for fishing. I'm looking at some of the new ones that are so big that you can put an electric trolling motor on it to increase my range.
