Forum Discussion

s4u's avatar
s4u
Level 1.5: Cupcake
8 months ago

Owner deleted from Zerotouch portal

Hi all,   I inadvertently removed the owner account from the Zerotouch portal for one of our customers, when I was setting up his google account (the link was destroyed when we created it). Ther...
Moombas's avatar
Moombas
Level 4.1: Jelly Bean
8 months ago

Lizzie you may be able to help here for providing relevant contact.

But s4u as you seem to be a reseller, why not asking in the partner portal?

I don't have access to it but my best guess would be that they can help you better/faster there than here.

s4u's avatar
s4u
Level 1.5: Cupcake
8 months ago

Hello Moombas,

thank you for your reply. We are not Google Workspace resseler, so i do not see any option to contact support for this kind of case. I can only send feedback to the Google from the Zerotouch portal.

 

Thank you for your help.

  • Moombas's avatar
    Moombas
    Level 4.1: Jelly Bean
    8 months ago

    This doesn't have to be workspace related, completely different topic.

    If you manage "customers" in zero-touch portal, means you are normally a reseller for mobile devices (Lizzie correct me if I'm mistaken here) which also means yoiu are a partner and have access to the Google Partner portal. And there you can create a ticket as Lizzie mentioned below.