Forum Discussion

ThomasThorstens's avatar
ThomasThorstens
Level 1.5: Cupcake
2 years ago

re provision configuration onto earlirer non configured device.

My org. recently started with management of Android units, and use Google ZeroTouch for deployment, and Intune as a MDM software. We set up our Google Zero Touch account before we ware ready to manag...
ThomasThorstens's avatar
ThomasThorstens
Level 1.5: Cupcake
2 years ago

i have set the devices to "No Configuration" and i tried to select the relevant configuration, but when i reboot the Phone it dosent seem to be configured.

Moombas's avatar
Moombas
Level 4.1: Jelly Bean
2 years ago

You need to wipe and re-enroll not just a reboot.

  • ThomasThorstens's avatar
    ThomasThorstens
    Level 1.5: Cupcake
    2 years ago

    i tried to factory reset the phone, not just reboot. Used wrong word 😁

    • Moombas's avatar
      Moombas
      Level 4.1: Jelly Bean
      2 years ago

      If you use a local (maybe secured) Wifi, please try via SIM card (mobile data) instead, just to verify the issue is not network related.

      Just for testing as well: You can also try to use DPC identifier (enter afw#setup (Intune only) when you get prompted for the Google account) to try to enroll your device if this will work.

      • ThomasThorstens's avatar
        ThomasThorstens
        Level 1.5: Cupcake
        2 years ago

        Hmm, interesting i will try with mobile data, we have some struggles with a bit to restric firewall, and i actully got a WiFi error when i factory reset the device and tried to connect it to WiFi again. Thanks! i will keep you updated. Thanks alot for the help so far 🙂