Forum Discussion

Prathik's avatar
Prathik
Level 2.0: Eclair
2 months ago

Seeing spike in HARDWARE_BACKED_EVALUATION_FAILED for Android 16 devices.

We are seeing a spike in HARDWARE_BACKED_EVALUATION_FAILED in  https://developers.google.com/android/management/reference/rest/v1/enterprises.devices#securityrisk field in AMA Device response. We ar...
BYOD
Devices
EMM
Management
Lizzie's avatar
Lizzie
Google Community Manager
26 days ago

Hey Prathik​,

 

Sorry I'm just getting back on this. There was a ticket open for this and it has been resolved - so hopefully this was the last time you've seen this with your devices. Please do let me know if you are still seeing this or experience it again. 

 

Thanks so much,
Lizzie

  • Prathik's avatar
    Prathik
    Level 2.0: Eclair
    26 days ago

    Thank you Lizzie. Can you give some details about the ticket that was open? What was the resolution? Is it a public ticket I can look at?

     

    Thank you.

    • Lizzie's avatar
      Lizzie
      Google Community Manager
      26 days ago

      Thanks Prathik​ for your reply. I don't think the ticket is public, I'll see if I can get more details for you. 

       

      Thanks,
      Lizzie