Forum Discussion
Zero Touch phones randomly wipe themselves
I don't think it has to do anything with network though, people are reporting it happening on their home wifi, on mobile data, on corporate network. If the profile deployment would fail, it would state that during the device activation.
The important thing is here when they enroll from company network and there the ZT was not detected entirely correct (why ever) ofc on their unrestricted home wifi it does and triggers the wipe.
Please try if devices enrolled not using the company network (so: mobile data or completely unrestricted wifi) show the same issue.
And if it turns out, that it then doesn't happen again, ensure these endpoints are all allowed:
https://support.google.com/work/android/answer/10513641?hl=en
happens on mobile data too, thanks for collaborating
