Forum Discussion
unable to enroll the Samsung S25 ultra into Intune as BYOD.
Hi Team, We are unable to enroll the Samsung S25 Ultra devices in Intune as BYOD. We are getting the "Can't add work profile " error during the enrollment process. So far we received couple of r...
Hey SatyaNarendra ,
if they suggest to contact Samsung why then asking here?
If you want to reach out to Samsung, best way is to go through the Samsung Knox portal (https://www.samsungknox.com/) and contact support via that.
They are quite fast in responding even i guess in your special case it would require a deeper investigation afterwards.
And see also this topic (but i guess this is a bit different): https://www.androidenterprise.community/discussions/conversations/work-profile-on-s25-ultra/10331
But btw. how about other models? Do they work fine (maybe also from different manufacturers)?
