Forum Discussion
Zero Touch phones randomly wipe themselves
Hello, We are a large corporate and mostly use Samsung phones as Android devices. Enrolment is being done via ZT portal to a default profile which is Corporate Owned Work Profile provided via Mic...
The important thing is here when they enroll from company network and there the ZT was not detected entirely correct (why ever) ofc on their unrestricted home wifi it does and triggers the wipe.
Please try if devices enrolled not using the company network (so: mobile data or completely unrestricted wifi) show the same issue.
And if it turns out, that it then doesn't happen again, ensure these endpoints are all allowed:
https://support.google.com/work/android/answer/10513641?hl=en
