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10-08-2024 10:44 PM
Hello Community, i have a quick question. Our company just adjusted there Company name and we have to adjust our current customer details ("Customer Name") in the Zero-Touch Portal. How/or is it possible to edit this? Thanks in advance.
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10-11-2024 01:58 AM
Hello @ZeroTouchNils,
Nice to meet you.
Yes, your 'Customer name' can be updated in the zero-touch customer portal. This does need to be carried out by the Android Enterprise team though. The quickest way to do this, as they have your details, is to ask your reseller to put a ticket in with our team to update your new name. 😀
If you have any difficulties let me know and I will raise this on my side.
It would be great to hear how you get on.
Thanks,
Lizzie
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10-11-2024 01:58 AM
Hello @ZeroTouchNils,
Nice to meet you.
Yes, your 'Customer name' can be updated in the zero-touch customer portal. This does need to be carried out by the Android Enterprise team though. The quickest way to do this, as they have your details, is to ask your reseller to put a ticket in with our team to update your new name. 😀
If you have any difficulties let me know and I will raise this on my side.
It would be great to hear how you get on.
Thanks,
Lizzie
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3 weeks ago
Hello Lizzie,
thank you so much for the reply. We contacted our reseller, but he wont jump in for this. How we can handle that by ourself? Very much thanks in advance.
BR,
Nils
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