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3 weeks ago
According to the documentation of the new portal, admins or owners of the portal have the ability to add devices. However, when as a customer of the portal and owner of it, the devices I try to add are not added. I am always forced to go through the reseller. Would it be possible to delegate the addition of devices to the customer?
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3 weeks ago
I'm afraid devices must still be added via reseller. No delegation is possible
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3 weeks ago
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3 weeks ago
Yeah otherwise it could be used for theft or other strange criminal things.
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3 weeks ago
I don't understand this point of view. I was mainly talking as an admin of the MDM solution to be able to add our test devices.
moreover the phones enrolled by the reseller are bought by the company so I really don't see the point on theft or anything else illegal.
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3 weeks ago
If you can add any device by IMEI (or SNR) yourself, it can be any IMEI (or SNR) grabbed anywhere or even generated. There's no verification possible that this device is really owned by you, so thats the reson it has to go through the reseller as they know what they have sold or even not.
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3 weeks ago
In Knox Mobile enrollment you can use KME Direct to enroll a single device as end-customer, but it only works with Samsung devices.
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3 weeks ago
Good to know. Unfortunately on our side these are pixels
- Samsung devices getting stuck during enrolment when using zero-touch or QR in Germany in General discussions
- Error when customer tries to deploy from private google play store through MDM in General discussions
- Unable to find my customer id after the portal update , nor the configurations or resellers added in General discussions
- COPE Enrollment: Battery Info Always Shows as 0% in General discussions