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03-09-2024 03:23 AM
We have previously done more MAM and are moving to allow users on Android to setup the work profile. In testing on Pixel 8 running Android 14 QPR we are seeing significant battery drain from the company portal app. Like so bad that it’s making the devices lag and hot and killing the battery.
did we miss something in the config @jasonbayton maybe you have some insights?
Solved! Go to Solution.
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07-16-2024 03:08 AM
this was resolved by a MS update
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03-09-2024 03:31 AM
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03-09-2024 03:34 AM
Are there specific logs I should be looking at? Like 14% battery drain in an hour. It’s like the company portal never stops processing policies…
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03-09-2024 03:45 AM
CP isn't even doing that. It's Device Policy handling policies.
You can pull a bug report to ascertain what it's doing, or perhaps see if logs from CP can be exported directly?
Are you deploying certs? Managed config? I wonder if it's trying to slurp up logging from the device and going wrong..
Either way you could raise this as a support request to Microsoft also.
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03-27-2024 11:20 AM
I'm a user experiencing this battery drain from company portal. Has anyone opened an official bug report somewhere? Can you link to it?
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07-16-2024 03:08 AM
this was resolved by a MS update
- Not all devices in Zero Touch Portal are forcing a fully managed profile. in General discussions
- Welcome to Chrome prompt during Samsung Knox + Intune Enrolment in General discussions
- Android Enterprise work profile does not support wearOS yet in General discussions
- COPE Enrollment: Battery Info Always Shows as 0% in General discussions
- Copy-paste issue (COPE) in General discussions