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Vasu
Level 1.5: Cupcake
Joined 3 years ago
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Error shown when creating a web app
Hi Google Community, I hope this message finds you well. I'm currently experiencing an issue when attempting to create a web application from our EMM (Enterprise Mobility Management) console. The process involves entering a title, URL, and uploading an icon image. Here's what's happening: I have correctly entered the URL, title, and uploaded an icon image that is 512px square and less than 1MB, complying with Google's requirements. However, when I press "Create," I encounter an error message stating: "An error occurred while saving the app. Please ensure that your image is a png or jpg (ideally 512px square) and has a max size of 1MB or smaller. We've attempted to replicate this issue on a different EMM account and, surprisingly, it works as expected. This leads me to believe that it might be an issue specific to our EMM account or a potential API-related problem. I'm reaching out to the Google Community for insights into what could be causing this issue. If you have experienced a similar problem or have suggestions on how to troubleshoot it, your input would be greatly appreciated. I'm eager to resolve this issue and ensure a smooth experience when creating web applications via our EMM console. Your expertise and guidance will be of tremendous help. Thank you in advance for your assistance!2.6KViews1like3Comments