[Feedback] App installs: share your experiences & suggestions
Hello everyone, Our team is always interested to hear your insights around the current employee experience on managed Android devices and profiles (Work Profile). One specific area of focus is the application installation experience, particularly for apps installs that happen while the device is in use (not part of initial setup). The installation experience can vary depending on a variety of factors - the device model and Android version, configuration of your EMM’s DPC client, management mode of the device (fully managed vs. Work Profile), the permissions required by the app, the source of installation, permission policies, etc. Based on your setup, it would be fantastic to hear some of your user experiences and what improvements you’d potentially like to see? I know this is an interesting topic for many of you, so I'm looking forward to hearing your thoughts, feedback and having a good conversation. Massive thanks in advance, Lizzie
Google Keyboard configuration Intune
Hi, I would like to know how to configure the Google Keyboard using Microsoft Intune. Specifically, I need to set up the keyboard with dual language support (Italian and German) on my Android devices managed through Intune. Could anyone help me achieve this goal?
Is there an alternative way to perform the same function as UpdateApplication on Android 15?
Hi everyone, We are currently managing Samsung enterprise devices via Knox Manage under Android Enterprise DA mode (Device Admin) . Our in-house application previously used the UpdateApplication API to update itself silently without user interaction. This worked well under Android 14. However, after updating to Android 15, this API no longer functions. Based on the Samsung Knox SDK documentation, it appears that UpdateApplication is now restricted to Device Owner (DO) and Profile Owner (PO) apps. We have tried to assign all delegated scopes to our app via Knox Manage policy settings (Android Enterprise → App Restrictions → Delegated Scopes for Apps). Unfortunately, the API call still fails. ✅ What we’re looking for: - Is there any alternative methods that allows silent or managed updates of enterprise apps on Android 15, without being a DO/PO app? - Or is DO/PO elevation now the only viable path? - If so, is there an official onboarding flow or protocol to request DO/PO designation for an app via Knox Manage? Any guidance, references, or examples would be greatly appreciated. Thank you! — Environment: - Android 15 - Knox Manage (latest) - Samsung A9+ tablets - Device Admin mode
Google Messages App: SMS to shortcode not able to send
Our Provider (Vodafone Germany) is using a SMS shortcode number to be able to order an upgrade on dataplans by sms. Once the monthly contract plan (e.g. 1 GB) have been used users will receive a sms from 70997 to inform that you can answer the SMS with "1" or "2" to restore your data connectivity. We ran into the issue that the Google Messages app seems to have some sort of bug with sending SMS to this kind of shortcode number as it alway says "Not sent" in red error text. Provider tech support told me that the Google messages app is prefixing the number with "49" resulting in a wrong / unknown number (4970997). They cannot fix that from their side as the issue is within Google messages app and asked me to install a 3rd party messages app.... *ugly* Is this something I can request to investigate from here? I will also create a case with Samsung tech support as we are mainly using Samsung devices as our corp. device fleet. Thank you! Kind Regards Daniel
In-house app is not being distributed to a specific device
Hello, I am facing an error for a several months in the MC33ax from Zebra. I have an in-house app that was uploaded to Play Console, to be further linked to Microsoft Intune. The MDM is managing corporate devices by providing the app to many ones, as MC94, MC93 and MC33ax. However, everything works fine for 93 and 94, I can see the app in the Play Store, which is not happening to 33ax. In the Google Play Console, it seems that MC33ax is not part of the device catalog. Zebra support said something about reaching out GooglePlay Developer support to add the part number, and they said I should contact Android Enterprise. Is there someone able to provide assistance? Thank you in advance, Regards,How do we see apps whose work profile consumes battery?
Hello, We have Android phones included in MDM. I want to see the apps that drain the battery. The personal profile shows the apps that drain the battery. The applications in the job profile are not showing up. Is there any way to view this in detail?
Reverting Play Store Layout After Using Collections in Intune
Hello, We previously enabled the "Collections" feature in Managed Google Play, in Intune, to organize apps into categories. However, we would now like to revert to the default layout where all approved apps are visible in the Play store without needing to be added to a collection. We have fully managed Android devices. Currently, apps that are not explicitly added to a collection do not appear in the Play Store which is causing confusion for our users. According to the Google support article here: https://support.google.com/googleplay/work/answer/9146438?hl=en It states: "Note: Creating a collection changes the Play Store layout type which requires that all apps must be added to a collection to be visible. Deleting collections does not automatically revert back to the basic layout. Contact your EMM to determine how to revert back to the basic Play Store layout in their solution." The workaround currently is to add every single app into the collection but its easy to forget. I have also not been able to add more than one of our Managed Google Play webapps which makes them not visible to our users. We contacted Microsoft/Intune support, and while they attempted to help, they ultimately referred us to Google Support. However, I haven’t found a direct way to contact Google about this—only this forum. Has anyone else experienced this issue? Is there a known way to revert the Play Store layout back to the default view without using collections? Thanks in advance!
Can't add a new private app to a Collection in Managed Google Play Store (Intune)
Hello, i've recently published a new private app to our Managed play Store through the iFrame in Intune. I can assign the app now, install it and search for it on the Work Profile Play Store on my phone but i can't find the app when i want to add it to a collection. We have a few similar private apps already published and these work fine. It is only the most recent one i can't find in the collections. Is there another Sync i am missing or is it a problem with our Managed Play Store? Thanks for the help. BR SebUsing paid apps in corporate environments
Hi all, I'm just wandering about using paid apps on work devices and wanted to know how others here are working with paid apps. Another brand I shall not name makes it possible to purchase apps via a portal and then deploy those apps to your end users. But Google / Managed Google play does not offer such a solution. It makes it difficult to deploy paid apps. While most apps offer license options outside the playstore, not all of them do. How do people on the community deploy paid apps that need to be purchased through the playstore? As said before, just wandering what solutions people use to better advise our customers in such cases. I don't get this question a lot, but every few weeks it pops up somewhere (mainly because we also provide services on the dark side hardware). I'm aware that this has been mentioned a few years ago on this community, but just seeing if this have evolved. Distributing Paid Apps | Android Enterprise Customer Community - 653 Thanks! Michel
Intune Managed Google Play Store Risk
Wondering if anyone has come across a way to restore an "app collection" in the Managed Google Play Store? I would like to be able to take a back up and restore the collection should it be deleted in error. On a shared tenant basis and having only 1 account for the MGPS is something we need to have steps in place for.
