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Michel
Level 4.0: Ice Cream Sandwich
Joined 3 years ago
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Re: [Guide] First aid for bug reports
Yes, you set it to mid or high, perform a reboot and then a reset. Do the enrollment to reproduce the issue and after that you should run dumpstate/logcat But while writing this I remember that some logs are cleared after reboot, so not sure what sticks and what not. But i'll have to test this soon.8Views1like0CommentsRe: [Guide] First aid for bug reports
I had a call with Samsung yesterday, and they have an option in OneUI to set debug mode to high. This setting is saved during a factory reset and logs everything I need. But as far as I know, only Samsung has this option. It is indeed a security risk if we would be able to enable it during setup. But yes, it would be very. helpfull to have an easier way to get logging options during enrollment.28Views2likes4CommentsRe: Unable to Add Work Profile on HONOR Magic V5 for Microsoft Intune Enrollment
MagicOS isn't an Android with Google play services (or google mobility services) as far as I know. Its an OS build by HONOR based on AOSP. For Intune Android Enterprise enrollment you need a device with Google services. To make this device work with Intune, IT should configure Android AOSP profiles in Intune.20Views2likes0CommentsRe: [Guide] First aid for bug reports
Just found this post, thanks for writing this Alex_Muc ! I was looking for more information about ADB, but there is one thing I can't get an answer on, maybe you know it. Is there a way to enable ADB before or during enrollment? I have issues with an MDM enrollment but its during the enrollment where things go wrong. I can't get to the home screen at all. Since ADB is reset to defaults after a factory reset, I can't find a way to monitor logging during enrollment.32Views2likes6CommentsRe: Zero-Touch + Intune enrollment fails after Microsoft sign-in (redirects to portal.manager.microsoft.com)
Do you have a screenshot of the page not found screen? I'm having similiar issues at a customer, who works with Okta. I can't find the solution, everything is set up correctly and logging is not showing anything strange. The issue is only on Android and only for some users.19Views1like0CommentsRe: Android Enterprise coming to Android XR
I forgot to reply to this one, sorry Lizzie ! What I meant is that, from a business perspective, you need app developers to build apps that will make this product a success. For example, an app that teaches students how to operate a machine, or how to perform open heart surgery. I've seen it with other vendors as well, this will only be a success as long as there are good apps to use on an XR headset.14Views0likes0CommentsRe: Zero Touch phones randomly wipe themselves
To make it even more difficult with all the terms, COPE has been deprecated and replaced by work profile for mixed-use company-owned devices (why make an easy name if you can use this long one😅) You can find the correct terminology here https://developers.google.com/android/work/terminology#corporate-owned_personally_enabled_cope and here https://developers.google.com/android/work/overview#full-management-for-work-only-company-owned-devices But COPE is still the most used name, I still use it in customer conversations as well. But work profile as another term you might here more often. So either look for COPE or work profile if looking for answers. COWP has never been used by Android, but Intune uses Company owned, work profile so I assume thats where COWP comes from. I do see it in Intune forums every now and than, but its not an official Android name.13Views0likes2CommentsRe: [Day 4] Managed Google Domains: What, why, and how to upgrade
As mentioned on linkedin before, really like this article jasonbayton ! What examples do you see why people are not able to move to google domains (yet)? I haven't done much migrations yet but want to give it more attention to customers. Isn't every company able to move to Google domains? As long as you have a corporate email address and are able to verify your domain via DNS, you should be good to go without users noticing this, right?22Views1like0CommentsRe: [Day 1] Mobile Devices With a Sixth Sense: What Android Can Learn From Detection Dogs
Like Moombas said, there is no one way to do this. I think proactive means partly being data driven and take manual action based on that data. But I think we should aim higher, with AI everywhere we should be able to let devices handle issues themselves, without us or end users involvement. Windows and Intune have something similar with Remediations (Use Remediations to Detect and Fix Support Issues - Microsoft Intune | Microsoft Learn) but we should aim higher as I said.10Views1like0CommentsRe: [Day 2] Mission Intune : When Migration Becomes a Mission (Almost) Impossible
Nice article! The last part made me a bit sad, "we make do with Intune". It doesn't seem like Intune is a good fit for you, and you shouldnt have to be forced to migrate to Intune. But its a reality I hear way to often. Moombas is right, its a have to solution. It works for the average company with just basic management, but anything more than that is just not going to work very well.53Views4likes1CommentRe: [Day 1] Mobile Devices With a Sixth Sense: What Android Can Learn From Detection Dogs
Thanks Lizzie! I see a rising demand for proactive it support. It makes end users happier with their hardware, since issues can be resolved before it gets annoying. I think a lot of people recognize the saying: oh im not going to it, they just say they rebooting it and never fix it. I'll just live with it. We need to be able to fix issues before they happend. I know, it's challenging but should always be the goal. And yes, the year flew by! Last year around the festival days I was about to become a father!28Views1like6Comments