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Michel
Level 3.0: Honeycomb
Joined 3 years ago
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Re: Captive Portal - Intunes Kiosk Mode
Knox manage has an option to add " allowlisted apps" (https://docs.samsungknox.com/admin/knox-manage/kiosk-devices/kiosk-wizard/kiosk-wizard-menu-items/) that might be helpful for this. But I could not find such solution in Intune. Intune is very limited when it comes to these kind of features. You could always add the chrome browser to your kiosk profile and use whitelist with only the allowed URL of the captive portal and maybe an intranet page. When creating a whitelist in Chrome managed config, you block all other URLS.17Views1like2CommentsRe: Can the default password app be set by admin in GEM for Android 16 users?
Hi, I'm not aware of any ongoing issues, what exactly are you trying to accomplish that does not work? Regarding the link, I think that has something to do with Microsoft depreciating the MS Authenticator autofill function: https://support.microsoft.com/en-us/account-billing/changes-to-microsoft-authenticator-autofill-09fd75df-dc04-4477-9619-811510805ab611Views0likes1CommentRe: Share your tips for staying cool during a heatwave (and still get some work done!)
Working in airco cooled rooms is tip number one. But the alternative is working in the woods, so much cooler there. We had booked a weekend away and I worked from that location last monday. It was a comfortable 27 degrees, with a little bit of wind. found the perfect spot in the shades, wasn't a bad work place. But very happy to have airco in our house.32Views1like3CommentsRe: How do we see apps whose work profile consumes battery?
Hi! I believe these are not screenshots from a Samsung device, correct? Samsung has a tool called Knox Asset intelligence which can collect this data (and much more) and share it with a dashboard for your whole device fleet. But you need Samsung hardware for this and a license (could be a trial). For other hardware i'm not aware of specific options. There are a lot of apps in the playstore which you might be able to use but I would be very careful what app to use for this since most of them look a bit shady and need a lot of rights on device level.38Views3likes0CommentsRe: Android Galaxy XCover 7 problems with .local adress
You could try to set the KSP app in debug mode (be aware that it will launch on all phones when you do that) and see if it is returning some errors. Since it used to work, are the devices on a different firmware than the ones who do work? If so, you might want to log a ticket with Samsung via your Samsung Knox account. Their support is usually pretty fast and good. If using Knox Asset intelligence, be sure to pull a device log and add it to your ticket.14Views1like0CommentsRe: Android Galaxy XCover 7 problems with .local adress
Hi there, Sounds like a mismatch with a configuration on the device. What are you using to set up the VPN and are you pushing any other policies to the devices? What MDM are you using and are you using Knox Service plugin as well?25Views1like2CommentsRe: [PRODUCT UPDATE] Zero-touch enhancement: New admin controls
Nice addition to the portal and Flo 's suggestion would make it even better. I agree with jasonbayton , the name's suggested bij Flo make more sense and his suggestion for the rights as well. But I personally wouldn't mind if viewers would see resellers, as long as they cannot delete them of course. Resellers aren't really a secret for most companies.61Views1like0CommentsRe: Unexpected error. Please wait for some time and try again.
As Emilie suggested, create a ticket with Sophos Mobile to see what they can do on their end and then share the ticket number with Emilie. She is able to escalate things on their end to make sure Sophos and google work together to fix this issue because its something in between both worlds. Same for the other ticket. I've had good experiences with this procedure, Lizzie helped me with an urgent matter.30Views2likes3CommentsRe: Zero Touch Portal - Error Message
I'm not sure if I cna help, and due to some deadlines I don't really have the time for a zoom call this week. Sorry! Emilie_B , I know partners can ask for support on this portal. Is there also a customer support desk for cases like this? Steve , your reseller should be able to reach out to a support mailaddress they have for ZTE issues. The respons their is very quick and might be worth a try. Just ask you reseller to send an email to support and ask if support is able to see why a profile cannot be removed. They might not do it themselves, but could point you in the right direction. I might have some time next week if its still relevant.13Views0likes1CommentRe: Zero Touch device cannot be added
Hi, Bechtle Direct B.V. is the dutch entity of Bechtle, Bechtle Logistick & Service is the german part. I'm 90% sure you need that one because Bechtle germany offers their services trough Logistik & Service. The reseller ID was listed before but is no longer showing. If you need help, send me a PB and I can assist you further with Bechtle.19Views2likes0CommentsRe: Unexpected error. Please wait for some time and try again.
Emilie_B , could this be related to the other issue of someone not being able to set up a binding? https://www.androidenterprise.community/discussions/Conversations/intune-android-connection-unexpected-error/11531/, its the same proces just another MDM. And to add to this, you don't need a gmail address, you need a google account. It can be a google account on a gmail address but a company address could also be used. IF a google account is not found, you should see a different error.47Views2likes1Comment