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Krystina
Level 1.5: Cupcake
Joined 3 years ago
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Re: Google Deleted Account that Links Managed Play Store
Hi Jason! Devices are not unenrolling themselves at this time, thankfully. I've attempted to go through the account recovery flow, but finish the CAPTCHA and receive a message that I couldn't be signed in and that "Google doesn't provide another way to sign in to this account". At no time am I asked for the password. I don't know if this information might help Lizzie13KViews2likes0CommentsGoogle Deleted Account that Links Managed Play Store
Hello all, We're facing an issue with our Intune/Managed Google Play connector. Google has deleted the account set up specifically to connect to our Managed Google Play instance in Intune. This has been an active link, with the last new device registered about 2 weeks ago and apps on devices being updated since then. We are currently unable to enroll new devices or add new apps. We are also unable to attempt to recover the account and have not been able to find a way to contact Google directly about the account issue. Barring being able to recover the account, are there ways for us to lessen the impact of creating a new account for the linkage? Or are we going to have to have all our Android BYOD users re-enroll their devices?25KViews5likes49Comments