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Rajiv-payfinix
Level 1.6: Donut
Joined 2 years ago
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Help Needed: Notification and Alert Issue with Pub/Sub Configuration
Dear Android Enterprise Community, I'm facing an issue that's been giving me quite a headache recently and could use some expert insights to resolve it. I've set up a Pub/Sub system in my project and configured it according to the guidelines. However, I'm encountering problems with notifications and alerts. Specifically, I'm working with a "lost mode" feature where I send an issue command to put a device in lost mode. The issue command works, and the device goes into lost mode as expected. However, the accompanying alerts and notifications are not reflecting or simply not happening. Here are a few key points to consider: - The Pub/Sub system is correctly implemented and configured in my project. - The device is successfully entering lost mode in response to the command. - All the required permissions for notifications and alerts have been set. I've double-checked the documentation, and everything seems to be in order. However, for some reason, the expected notifications and alerts are not being generated. This is crucial for keeping users informed when their devices are in lost mode. If anyone has encountered a similar issue or has any insights into what might be causing this problem, I would greatly appreciate your input and suggestions. I've scoured forums and documentation but haven't been able to pinpoint the exact cause of the issue. Your expertise and guidance could make a world of difference in helping me resolve this matter. Thank you for taking the time to read my query, and I'm looking forward to your responses and any assistance you can provide. Best regards, Rajiv Ranjan.Solved2.5KViews1like1CommentNeed Help with Android Enterprise Location Fetching Issue
Hello Android Enterprise Community, I'm reaching out to seek assistance with a location-related issue I'm currently facing. I've been struggling to fetch location information on a device, even after applying the following policy settings: "locationMode": "LOCATION_ENFORCED", "shareLocationDisabled": false . I've ensured that these policies are correctly configured and applied to the device in question. However, I'm still unable to retrieve any information regarding the device's location using the device.get method. I've double-checked my policies and even waited for some time to allow for the policy to take effect, but it doesn't seem to be working as expected. Here are a few additional details that might be relevant: I'm working in an Android Enterprise environment. The device I'm testing on is compliant with the policies I've set. The app I'm developing has the necessary permissions for location access. I'm unsure why I'm not able to fetch location data despite the policy settings. If anyone has encountered a similar issue or has insights into what might be causing this problem, I'd greatly appreciate your guidance and suggestions. I've gone through the Android Enterprise documentation, but I'm still unable to pinpoint the root of the issue. Any help or advice you can provide would be of immense assistance to me in resolving this matter. Thank you for taking the time to read my query, and I look forward to hearing from you and benefiting from your expertise. Best regards, Rajiv Ranjan.Solved3.1KViews0likes3Comments