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Lizzie
Google Community Manager
Joined 3 years ago
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Re: Android zero-touch customer portal
Morning Rakib, I hope you are doing well. Just to update you this translated text keys has now been update, would you mind taking a look to check how it looks on your end please? Massive thank you for catching this, I imagine this could have caused a lot of confusion, so big thanks for highlighting. 🤩 Speak soon. LizzieRe: Google Messages App: SMS to shortcode not able to send
Hey weberda, Great to hear from you, I hope all is good. Thanks for sharing this, it's an interesting one. The good news is I've been able to find an internal ticket already open and more importantly it has had a fix already applied a few weeks ago. Regarding the roll out, if you are not seeing this already working I would check/keep an eye out for new versions it's slightly depends on few different factors. I'm going to see if I can get a bit more clarity on this, but hopefully this useful. Hope to hear from you soon. Thanks, LizzieRe: Android zero-touch customer portal
Thanks for your feedback here jeoffreyburri - glad you like it, but sad you can't make use of it. Thanks for the suggestions, we've had a couple now on this update on tweaks to the individual permissions, we are feeding them directly back to the zero-touch team, so thank you for the extra detail.Re: Android zero-touch customer portal
Hey everyone, jeoffreyburri, econocomintune, isaksen, Henrikcj, Moombas, SimonW, Rakib, Batlac, CarusoCorn, Nate-Dogg, nbcomcasteve, ljcobley, AndriusG, I hope you are doing well. I just wanted to highlight a new product update on zero-touch regarding additional admin roles. I know this has been requested a few times here in the community, so wanted to let you know (in case you haven't seen it). This functionality is now available in your zero-touch customer portal, so feel free to explore it. It would be fantastic to hear your thoughts. Thank you again for all the ideas and input around this. Lizzie[PRODUCT UPDATE] Zero-touch enhancement: New admin controls
Hello everyone, We're thrilled to announce significant enhancements to the zero-touch customer portal, designed to provide greater control over customer data. The portal's role-based access control has been updated to include three new user roles, ‘Manager’, ‘Assigner’, ‘Viewer’, for greater control of the data and capabilities each portal user has access to. Read this Help Center guide to learn about these new roles and how to add users to these new roles. Migration Timeline: This is now available. We know many of you are excited to have this new capability, thank you to those of you who provided feedback and input. It would be fantastic to hear your thoughts, are you planning on using these new roles in your organisation or any additional questions, below. Thank so much. *Timeline updated 24 June, 2025Re: No Response After Submitting Android Enterprise Contact Form
Hey deepakls143, Thanks for providing more information on this. I had misunderstood, I thought you were trying to use a customer resource. Regarding joining the partner programme and/or Partner Portal I would recommend contacting that team directly by emailing: ae-community@google.com as they will be able to help if there are any technical issues or advise you further. I wish you well with the process. Thanks, LizzieRe: No Response After Submitting Android Enterprise Contact Form
Hey deepakls143, Thanks for your follow-up here, it's fantastic to see you received so much helpful advice here. We have also had a look into this for you internally and I just wanted to highlight Michael's response here (whilst I was away) which should provide more context for you. I just wanted to make sure you didn't miss this. I've now marked this as the solution to highlight it further. I hope this helps and sorry for any confusion here. Thanks again, LizzieRe: Food: Sushi Guide
This post/tutorial is incredible Alex_Muc - thank you for sharing. Loved the little Android rice too! 😁 Is this your first try at making sushi? I love sushi, but very rarely have it - there isn't anywhere near me that serves it now. I use to live next to a restaurant that serve amazing sushi and it was really reasonably priced. I first tried eel sushi there and on paper I have to admit it wasn't something that sounds the most appealing, but wow was it something! 😀 Are you going to make this a regular thing?Lizzie away: 16-19 June 2025
Hey everyone, I hope you've had a lovely weekend. Just wanted to let you know that I will be away for a couple of days this week. I'm crossing my fingers and toes, but the UK weather is actually looking quite bright and sunny so I'm off for an ice-cream at the beach and to maybe get some surfing in if the surfing gods are with me! I'm leaving you in safe hands whilst I'm away, Emilie_B will be here, so if you need anything please do @ mention her or send her a DM. We have another busy week of content this week, so keep any eye out for that. If you missed it last week we celebrated our 2nd community birthday (it would be great to hear from you on that post) and also we shared Feature Drop (Android 16) 🎉 last week too. Plus, I love this new post by Alex_Muc with a tutorial on making Sushi - so your plans for the weekend are already sorted! 😀 In the meantime, I hope you have a great week and can't wait to hear about it once I'm back. Take care, LizzieRe: Celebrating 10 years of Android Enterprise and 2 years of our Community!
Hey everyone, I just want to add my personal thanks here - it feels like 5 minutes since we launched the Customer Community and there are so many amazing things that I feel we have achieved already together. It's an absolute joy to speak with you all here and hear about all of your stories and creative/variety of ways you are using Android. I'd like to add to the above and give an extra special shoutout to our most active contributors here in the community Moombas, Alex_Muc, Michel, jasonbayton, jeremy, mattdermody, jarmo_akkanen, Rakib, Flo, Yann_ROLAND - you've contributed so much to the life of the community here. Massive thank you for all your time and effort, and amazing discussions. And thank you to everyone who regularly contributes. I'd also love to thank everyone who has taken the time to join early access/trusted tester program for products such as Zero-touch customer portal and the new sign-up flow. As well as MichalMMac and okmick for taking the time to be part in a community research session. One last thing, our Product and wider Android Enterprise team get excited to hear about that feedback, experiences and challenges you share, so thank you for this and here is to the years ahead. Together we are pushing the product forward. Where will we go next? 😀 It would be great to hear what you've enjoyed most in the community and what you'd like to see more of (or even your favourite Android Enterprise moments from over the past 10 years). ...I think I failed the 3 word challenge, so here's my attempt in instead - 2️⃣ 🎉🤩 Thank you. :)Re: [Fixed] Outage impacting Managed Play and Android Managed API
Morning Alex_Muc, thanks for sharing this - that's certainly funny timing. I'm wondering if you can predict anything else 😁?!? But, on a more serious note, this is actually really great feedback. We introduce the customer service announcement board probably about a year ago here in the customer community and I feel this has been well received by you and other here. Implementing a Android related status page for specific services (like you say zero-touch, MGP...) would certainly be a good evolution here. I'll highlight this back to our team internally to see what might be feasible here. Thanks so much for this. Speak soon. Lizzie[Fixed] Outage impacting Managed Play and Android Managed API
Issue description: An outage started around 18:20 UTC which impacted Managed Play and Android Management API. Customers may have experienced applications failing to install or policy changes being slow to take effect. Current status: [Fixed] Our engineers have mitigated the issue and customers should see no further issues related to this. Thank you for your patience. Android Enterprise Customer Community TeamRe: Managed Google Play Collections
Thanks so much Alex_Muc, this is a great topic - thank you for creating this and for suggesting some ideas to think about. This feels like a popular topic at the moment, so it would be fantastic to have a good discussion around this area. Moombas, jeremy, Michel, mattdermody, Rakib, Flo, Kris, jasonbayton, GreggH, BenMcc, Andrewheron2, Seb, rlsmi, jarmo_akkanen, badams1
